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Experienced Field Service Engineer
PerkinElmer. Service instruments at customer sites throughout the assigned geographical area (eastern France) .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in servicing laboratory instruments, including installation, maintenance, and troubleshooting, while ensuring compliance with quality and safety standards. Proficient in delivering technical training and maintaining strong customer relationships through effective communication and organizational skills.
Highest-signal resume keywords
Laboratory Equipment ServicingChromatography KnowledgeTechnical Training DeliveryProfessional Proficiency in EnglishQHSE Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Instrument MaintenanceTroubleshootingSoftware UpdatesHardware UpdatesInorganic Analysis TechniquesLC/MS KnowledgeICP KnowledgeAA KnowledgeMicrosoft Office ProficiencyLow-Voltage Electrical Operations
Soft Skills
Strong Communication SkillsCustomer Relationship SkillsOrganizational SkillsTeam SpiritAttention to Detail
Certifications & Qualifications
Category B Driving LicenseAuthorization for Low-Voltage Electrical Operations
Industry Keywords
Nuclear Industry KnowledgeQuality RequirementsMaintenance ProtocolsService ReportingProcess Improvements
Tech Stack
Tools & technologiesTypeScript
About the role
Key responsibilities & impact- Service instruments at customer sites throughout the assigned geographical area (eastern France)
- Install, optimize, maintain, troubleshoot, and qualify instruments
- Share best-practice usage guidelines with users
- Plan activities according to priorities and communicate schedules to management
- Perform instrument maintenance
- Carry out software and hardware updates
- Apply maintenance and qualification protocols
- Systematically document each service visit in accordance with quality requirements
- Inform customers when service visits are complete, communicate the work performed, and provide service reports
- Escalate incidents according to established procedures
- Manage the equipment stock required for service visits planned within the next 90 days and return unneeded equipment to the main depot
- Verify tool compliance before confirming service visits
- Deliver internal and/or external technical training on instruments
- Promote PerkinElmer, its products, services, and consumables
- Organize weekly travel and perform daily service visits at customer sites
- Determine the appropriate methods and actions during assignments
- Identify obstacles and escalate them to support teams
- Complete service visits in line with quality, cost, and schedule objectives
- Communicate regularly with customers regarding service progress
- Represent the company on site
- Comply with QHSE rules and procedures
- Propose process improvements
Requirements
What you’ll need- Experience with or technical knowledge of equipment commonly used in laboratories, including inorganic analysis techniques and/or chromatography
- Knowledge of the LC/MS, ICP, ICP/MS, AA, and/or chromatography product lines
- Training delivery experience
- Professional proficiency in written and spoken English (technical training is delivered in English, including internationally)
- Intermediate proficiency with Microsoft Office
- Authorization to perform low-voltage electrical operations in compliance with applicable regulations and C18-510 standard requirements: BR TBT and BT (training provided if necessary)
- Degree or qualification equivalent to a 2- to 5-year post-secondary education in science, such as chemistry, physical measurements, materials science, physics, or electronics
- Valid Category B driving license required for daily travel
- Ability to work independently
- Team spirit
- Knowledge of the nuclear industry is an advantage
- Strong teaching and communication skills
- Excellent customer relationship skills
- Strong organizational skills
- Rigor and attention to detail
- Meticulousness
Benefits
Comp & perks- Company car
- Company health insurance
- Meal vouchers (€10 per working day; 40% employee contribution)
- Profit-sharing scheme
- RTT days (reduced working time days)