Senior OneSource Services Manager

PerkinElmer

. Provide overall site leadership and accountability for OneSource Laboratory Services delivery across all service lines .

Posted 10/26/2026full-timeUnited StatesSenior💰 $125,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong operational leadership in laboratory environments, ensuring compliance with regulatory standards and driving continuous improvement initiatives. Proficient in managing KPIs, stakeholder engagement, and team development while fostering a culture of safety and quality.

Highest-signal resume keywords

Senior Operational Leadership ExperienceProject ManagementRegulatory ComplianceLaboratory Safety PracticesContinuous Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process OptimizationData AnalysisPerformance ManagementSOP DevelopmentLaboratory AutomationFlow Cytometry InstrumentationGlasswash and SterilizationHazardous Waste HandlingTraining and OnboardingKPI Tracking

Soft Skills

Analytical SkillsProblem-SolvingDecision-MakingCommunication SkillsPeople Leadership

Tools & Technologies

Microsoft 365OutlookTeamsWordExcelPowerPoint

Certifications & Qualifications

Medical ClearanceRespiratory Protection TrainingFit Testing

Industry Keywords

Good Laboratory PracticesEHSBiosafetyRegulated EnvironmentsPharmaceutical IndustryBiotechnology Industry5SLeanSix SigmaCompliance-Driven Laboratory

About the role

Key responsibilities & impact

Provide overall site leadership and accountability for OneSource Laboratory Services delivery across all service lines
Ensure service execution, regulatory compliance, quality, safety, and operational excellence
Partner with customer stakeholders and internal/onsite OneSource teams
Ensure alignment with Good Laboratory Practices, EHS, biosafety, and site-specific laboratory procedures
Champion laboratory safety culture and oversee handling of chemicals, biological materials, and hazardous waste
Serve as senior Subject Matter Expert for OneSource Laboratory Services, providing technical guidance and escalation support
Develop, review, and govern SOPs, Work Instructions, and controlled documentation
Act as primary senior contact for operational and service delivery matters
Manage KPIs, SLAs, risks, trends, service quality, efficiency, and customer satisfaction
Lead operational and executive-level stakeholder meetings and represent OneSource in operational oversight forums
Identify, assess, and escalate service expansion and enhancement opportunities
Support business cases, pricing discussions, approvals, and implementation of approved expansions
Lead, mentor, and develop onsite OneSource staff
Ensure team competency across glasswash and sterilization, media preparation, laboratory automation platforms, and flow cytometry instrumentation
Drive workforce planning, cross-training, succession planning, and performance management
Facilitate weekly team lead meetings, one-on-one coaching, and formal performance evaluations
Lead interviewing, hiring, onboarding, and training
Address performance and disciplinary issues
Plan resources, scheduling, workload balancing, and capacity
Manage time and labor approval, expenses, onboarding, and time-off administration
Track, analyze, and report operational KPIs and service metrics
Use performance data to drive continuous improvement, cost efficiency, and decision-making
Ensure compliance with training, security, environmental, and operational standards

Requirements

What you’ll need

Senior operational leadership experience in laboratory or regulated environments
Strong commercial awareness and ability to identify, articulate, and escalate growth opportunities
Project management, process optimization, and continuous improvement capability
Ability to interpret complex operational and laboratory data and translate insights into customer-facing and executive-level reports
Strong analytical, problem-solving, and decision-making skills
Excellent written and verbal communication skills, including presenting to senior scientific, operational, and business leadership
People leadership, coaching, and stakeholder management experience
Experience working in regulated, compliance-driven laboratory environments
Proficiency with Microsoft 365 tools: Outlook, Teams, Word, Excel, and PowerPoint
Ability to manage competing priorities in fast-paced, complex laboratory settings
Experience collaborating with global and cross-functional remote teams
Bachelor's degree in a scientific discipline or related field with 7+ years of leadership experience, or Associate's degree in a scientific discipline or related field with 10+ years of leadership experience
Leadership experience may include leading, guiding, mentoring, or coaching others
Preferred: experience supporting research laboratories, preferably within the pharmaceutical or biotechnology industry
Preferred: strong knowledge of laboratory safety practices and regulatory requirements
Preferred: familiarity with 5S, Lean, and/or Six Sigma methodologies
Ability to work in a laboratory and controlled environments requiring personal protective equipment
Ability to remain in a stationary position more than 25% of the time
Ability to occasionally move between labs, corridors, adjoining rooms, and buildings onsite
Ability to occasionally move or lift up to 25 pounds, with potential occasional lifting up to 50 pounds
Required vision abilities including close-range distance vision, color vision, peripheral vision, depth perception, and focus adjustment
Ability to handle hazardous waste according to local, state, and federal regulations
May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator

Benefits

Comp & perks

Travel up to 30%, including periodic visits to customer locations and business sites
Equal opportunity and commitment to a culturally diverse workforce