Account Specialist

Personify Health

. Collaborate across business functions to meet client needs and follow through on outstanding items until resolution .

Posted 9/23/2026full-timeRemote • Arizona • United StatesJunior💰 $25 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management and strategic input for client success within the health insurance and employee benefits sectors. Proficient in onboarding clients, collaborating with HR executives, and maintaining detailed client records.

Highest-signal resume keywords

Health Insurance ExperienceClient OnboardingClear Communication SkillsCollaboration AbilitiesAnalytical Capabilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Detail-OrientedProactive Problem-SolvingRelationship Building

Industry Keywords

Employee BenefitsHuman ResourcesHealthcare IndustryClient MeetingsContract Renewal Process

About the role

Key responsibilities & impact

Collaborate across business functions to meet client needs and follow through on outstanding items until resolution
Track internal performance to confirm client expectations are consistently met
Maintain accurate, up-to-date client records
Research complex issues, access necessary resources, and escalate to appropriate internal experts
Participate in and host client meetings as needed
Assist in organizing open enrollment strategies, health fairs, and employee education sessions
Support Account Managers during the contract renewal process
Provide ongoing analysis and strategic input for client success

Requirements

What you’ll need

1+ years experience in health insurance, employee benefits, human resources, or healthcare industry
Experience onboarding new clients and providing account-based service preferred
Comfort working with HR Directors and Executives
Clear written and verbal communication skills
Strong collaboration abilities to work effectively across business functions
Detail-oriented approach with strong organizational and analytical capabilities
Ability to build relationships with diverse stakeholders
Proactive problem-solving mindset with ability to work independently and as part of team

Benefits

Comp & perks

Competitive base salary
Comprehensive medical and dental through our own health solutions
PTO Plan
Mental health support
Retirement planning
Financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact
Wellness programs
Other employee perks
Full benefits package starting day one