Reporting Analyst

Personify Health

. Maintain strong working knowledge of Personify Health products and reporting capabilities .

Posted 9/18/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong technical aptitude and proficiency in reporting tools such as Excel, Genesys, Calabrio, and Empower. Capable of analyzing data discrepancies and innovating processes to enhance reporting performance while maintaining professionalism and accountability.

Highest-signal resume keywords

Excel ReportingGenesys ReportingCalabrio ReportingEmpower ReportingData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Reporting CapabilitiesData Discrepancy AnalysisAutomated Job SetupStandard Report BuildingMathematical Skills

Soft Skills

Interpersonal SkillsOrganizational SkillsProblem-Solving SkillsDetail OrientationCommunication Skills

Tools & Technologies

Personify HealthMicrostrategyTicketing System

Industry Keywords

Client Service DeliveryCross-Functional CollaborationReporting Performance Improvement

About the role

Key responsibilities & impact

Maintain strong working knowledge of Personify Health products and reporting capabilities
Work with Implementation, Account Management, and Operations to understand client and service delivery reporting needs
Triage reporting requests and determine whether they can be supported and automated in Genesys, Calabrio, or Empower
Route unsupported standard reporting requests in Excel to the Microstrategy team
Build standard reports in Excel, Genesys, Calabrio, and Empower
Set up automated jobs to deliver reports to clients on agreed-upon cadences
Update existing reports based on client change requests and contractual obligations
Analyze data discrepancies to determine error sources and resolutions
Innovate processes to improve standard reporting performance
Maintain and deliver timely reports from the ticketing system
Perform additional duties as requested

Requirements

What you’ll need

Strong technical aptitude
Excellent interpersonal and writing skills
Strong organizational skills and detail orientation
Ability to work cross-functionally with co-workers and external channel partners
Ability to work independently and as part of a team
Solid mathematical, analytical, and problem-solving skills
High level of professionalism, accountability, and positive work behavior
Must be able to remain in a stationary position 50% of the time
Must occasionally move about inside the office to access office machinery, filing cabinets, and meeting facilities
Must constantly operate a computer and office productivity machinery
Must frequently position self to maintain files in file cabinets
Must frequently move boxes or equipment weighing up to 25 pounds
Must communicate information and ideas so others understand and exchange accurate information
Must be able to observe details at close range

Benefits

Comp & perks

Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions
Unlimited PTO
Mental health support
Retirement planning
Financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact
Wellness programs and other employee perks