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Utilization Review Nurse – RN
Personify Health. Evaluate requested services against benefit language, medical policy, and nationally recognized criteria such as MCG and NCCN .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical evaluation and utilization management, ensuring compliance with NCQA/URAC standards while effectively managing caseloads and documentation. Proficient in interpreting medical records and applying evidence-based criteria within healthcare systems.
Highest-signal resume keywords
Current RN LicenseUtilization Review ExperienceICD-10, CPT, HCPCS Coding KnowledgeClinical Documentation AnalysisHIPAA Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical EvaluationUtilization ManagementMedical Policy InterpretationDocumentation PreparationCase RoutingRisk Indicator AnalysisTyping ProficiencyClinical Summary PreparationEligibility ConfirmationPeer-to-Peer Coordination
Soft Skills
Independent WorkAttention to DetailEffective CommunicationTime ManagementProblem Solving
Tools & Technologies
UM SystemsMicrosoft WordMicrosoft ExcelMicrosoft Outlook
Certifications & Qualifications
RN LicenseADN or Diploma in Nursing
Industry Keywords
NCQA StandardsURAC AccreditationAcute CareMed-SurgICUEDMedical ClaimsEvidence-Based CriteriaRegulatory ComplianceClinical Documentation
About the role
Key responsibilities & impact- Evaluate requested services against benefit language, medical policy, and nationally recognized criteria such as MCG and NCCN
- Determine the appropriate level of care while applying state and federal requirements
- Route cases that do not meet criteria to the Medical Director for secondary clinical review
- Ensure adverse determinations are timely, defensible, and aligned with NCQA/URAC accreditation standards
- Analyze clinical documentation for completeness and identify acuity, risk indicators, inconsistencies, and gaps
- Conduct outreach or escalation when documentation issues are identified
- Manage caseloads according to urgency, regulatory deadlines, and member impact
- Confirm eligibility, benefits, authorization, and network status
- Steer members toward in-network, benefit-compliant options when clinically appropriate
- Prepare clinical summaries and documentation for appeals
- Coordinate peer-to-peer discussions with physicians and route appeals, including IRO referrals
- Document reviews, rationales, criteria citations, and outcomes in UM systems in real time
- Meet productivity, quality, accuracy, and turnaround standards
- Participate in calibration activities and apply feedback
- Maintain HIPAA compliance and complete required training and annual competencies
- Cross-train and provide coverage support as needed
Requirements
What you’ll need- Current, unrestricted RN license in the United States or a U.S. territory; compact license accepted where applicable
- Graduate of an accredited nursing program; ADN or diploma required, BSN preferred
- 1–2+ years of recent clinical experience in acute care, med-surg, ICU/ED, or similar setting
- Utilization review/utilization management experience preferred
- Proficiency with Microsoft Word, Excel, and Outlook
- Working knowledge of ICD-10, CPT, and HCPCS coding and medical claims
- Ability to interpret medical records and apply evidence-based criteria and plan medical policies
- Comfort working across multiple screens and systems with strong typing proficiency
- Ability to work independently within UM platforms and workflows after training
- Ability to work Monday–Friday, 8:00 AM–5:00 PM Pacific Time, with rotating Saturday coverage as required
- HIPAA compliance and confidentiality using minimum-necessary standards
Benefits
Comp & perks- Competitive base salary
- Comprehensive medical and dental through our own health solutions
- Paid Time Off
- Mental health support
- Retirement planning
- Financial protection
- Professional development with clear career progression and learning budgets
- Mission-driven culture where diverse perspectives drive real impact
- Wellness programs
- Other employee perks
- Full benefits package effective day one