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Personify Health

Utilization Review Nurse – RN

Personify Health

. Evaluate requested services against benefit language, medical policy, and nationally recognized criteria such as MCG and NCCN .

Posted 9/16/2026full-timeRemote • United StatesJunior💰 $30 - $40 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in clinical evaluation and utilization management, ensuring compliance with NCQA/URAC standards while effectively managing caseloads and documentation. Proficient in interpreting medical records and applying evidence-based criteria within healthcare systems.

Highest-signal resume keywords
Current RN LicenseUtilization Review ExperienceICD-10, CPT, HCPCS Coding KnowledgeClinical Documentation AnalysisHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Clinical EvaluationUtilization ManagementMedical Policy InterpretationDocumentation PreparationCase RoutingRisk Indicator AnalysisTyping ProficiencyClinical Summary PreparationEligibility ConfirmationPeer-to-Peer Coordination
Soft Skills
Independent WorkAttention to DetailEffective CommunicationTime ManagementProblem Solving
Tools & Technologies
UM SystemsMicrosoft WordMicrosoft ExcelMicrosoft Outlook
Certifications & Qualifications
RN LicenseADN or Diploma in Nursing
Industry Keywords
NCQA StandardsURAC AccreditationAcute CareMed-SurgICUEDMedical ClaimsEvidence-Based CriteriaRegulatory ComplianceClinical Documentation

About the role

Key responsibilities & impact
  • Evaluate requested services against benefit language, medical policy, and nationally recognized criteria such as MCG and NCCN
  • Determine the appropriate level of care while applying state and federal requirements
  • Route cases that do not meet criteria to the Medical Director for secondary clinical review
  • Ensure adverse determinations are timely, defensible, and aligned with NCQA/URAC accreditation standards
  • Analyze clinical documentation for completeness and identify acuity, risk indicators, inconsistencies, and gaps
  • Conduct outreach or escalation when documentation issues are identified
  • Manage caseloads according to urgency, regulatory deadlines, and member impact
  • Confirm eligibility, benefits, authorization, and network status
  • Steer members toward in-network, benefit-compliant options when clinically appropriate
  • Prepare clinical summaries and documentation for appeals
  • Coordinate peer-to-peer discussions with physicians and route appeals, including IRO referrals
  • Document reviews, rationales, criteria citations, and outcomes in UM systems in real time
  • Meet productivity, quality, accuracy, and turnaround standards
  • Participate in calibration activities and apply feedback
  • Maintain HIPAA compliance and complete required training and annual competencies
  • Cross-train and provide coverage support as needed

Requirements

What you’ll need
  • Current, unrestricted RN license in the United States or a U.S. territory; compact license accepted where applicable
  • Graduate of an accredited nursing program; ADN or diploma required, BSN preferred
  • 1–2+ years of recent clinical experience in acute care, med-surg, ICU/ED, or similar setting
  • Utilization review/utilization management experience preferred
  • Proficiency with Microsoft Word, Excel, and Outlook
  • Working knowledge of ICD-10, CPT, and HCPCS coding and medical claims
  • Ability to interpret medical records and apply evidence-based criteria and plan medical policies
  • Comfort working across multiple screens and systems with strong typing proficiency
  • Ability to work independently within UM platforms and workflows after training
  • Ability to work Monday–Friday, 8:00 AM–5:00 PM Pacific Time, with rotating Saturday coverage as required
  • HIPAA compliance and confidentiality using minimum-necessary standards

Benefits

Comp & perks
  • Competitive base salary
  • Comprehensive medical and dental through our own health solutions
  • Paid Time Off
  • Mental health support
  • Retirement planning
  • Financial protection
  • Professional development with clear career progression and learning budgets
  • Mission-driven culture where diverse perspectives drive real impact
  • Wellness programs
  • Other employee perks
  • Full benefits package effective day one