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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce administration, systems integration, and project management, with a strong focus on data quality and digital transformation initiatives. Proficient in developing analytical models and dashboards using Power BI to support commercial processes and sales operations.
Highest-signal resume keywords
Salesforce AdministrationProject ManagementPower BI Dashboard DevelopmentSystems IntegrationData Flow Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesforcePower BISQLETLREST APIData ModelingCommercial ProcessesSales OperationsTechnology Project ManagementSystems Integration
Soft Skills
Stakeholder CoordinationRisk ManagementVendor ManagementCommunicationContinuous Improvement
Tools & Technologies
Salesforce/SFAERPDMSPower BI
Certifications & Qualifications
Salesforce CertificationsProject Management Professional (PMP)PMI CertificationScrum CertificationAgile Certification
Industry Keywords
CRMDistributor Management SystemsMultinational EnvironmentsData ConsistencyDigital Transformation
Tech Stack
Tools & technologiesERPETLPMPSQL
About the role
Key responsibilities & impact- Develop, monitor, and maintain integrations between PETRONAS corporate systems (Salesforce/SFA, ERP, and DMS) and distributor systems across the Americas
- Ensure the quality, security, and availability of data flows between platforms
- Manage technology requests and projects for the Commercial and Sales teams, from requirements gathering through solution delivery
- Coordinate timelines, risks, budgets, vendors, and stakeholders
- Administer and enhance the Salesforce platform, including user management, permissions, automations, objects, reports, and commercial processes
- Drive adoption of digital solutions and ensure the quality of information used by sales teams
- Provide support and maintenance for commercial systems, managing incidents, enhancements, vendors, and security controls
- Develop and enhance dashboards, reports, and analytical models in Power BI
- Work with regional and local teams to ensure data consistency, reliability, and availability
- Support digital transformation, process automation, and continuous improvement initiatives for commercial platforms
Requirements
What you’ll need- Bachelor’s degree in Information Technology, Information Systems, Computer Science, Engineering, Business Administration, or a related field
- Experience administering, configuring, or supporting Salesforce
- Experience managing technology projects
- Knowledge of systems integration, APIs, and data flows
- Experience with Power BI, including data modeling and dashboard development
- Knowledge of commercial processes and sales operations
- Advanced English proficiency
- Intermediate or advanced Spanish proficiency
- Postgraduate degree or MBA in a related field (preferred)
- Salesforce certifications (preferred)
- Project management certifications (PMP, PMI, Scrum, Agile) (preferred)
- Knowledge of SQL, ETL, and REST API integrations (preferred)
- Experience in multinational environments or regional roles (preferred)
- Knowledge of CRM, SFA, and distributor management systems (preferred)
Benefits
Comp & perks- Various internal diversity, equity, and inclusion programs
- Opportunity to work for a global lubricants company
- Hybrid work model
