Senior Analyst, Client Operations – PGIM Public and Private Credit

PGIM

. Serve as a primary operational contact for clients, fund administrators, and internal business partners regarding subscription and redemption activity .

Posted 10/26/2026full-timeNewark • New Jersey • United StatesSenior💰 $85,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client operations, financial services, and asset management, with a strong focus on operational risk management, process improvement, and effective communication. Proven ability to analyze cash flow instructions and collaborate across teams to enhance workflows and client service.

Highest-signal resume keywords

Client Operations ManagementOperational Risk AssessmentProcess ImprovementAnalytical Problem-SolvingFinancial Services Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Flow AnalysisOperational ProceduresData Discrepancy InvestigationWorkflow CoordinationRisk Assessment

Soft Skills

Excellent CommunicationInterpersonal SkillsClient-Focused MindsetAbility to Manage PrioritiesCollaborative Teamwork

Tools & Technologies

Reporting ToolsWorkflow ToolsOperational Systems

Industry Keywords

Financial ServicesAsset ManagementInvestment OperationsClient ServicingOperational Excellence

About the role

Key responsibilities & impact

Serve as a primary operational contact for clients, fund administrators, and internal business partners regarding subscription and redemption activity
Review and analyze client cash flow instructions and ensure complete, accurate, and timely communication to investment teams
Coordinate with Portfolio Management, Trading, Client Management, and Operations teams on client-directed cash activity
Monitor communications, reporting, and workflow tools to capture cash flow events in operational systems
Build and maintain relationships with external fund administrators and service providers
Investigate operational exceptions, data discrepancies, and communication gaps
Partner with technology and operations teams to strengthen controls, improve workflows, and identify automation opportunities
Support business initiatives, new product launches, and operational change management efforts
Maintain and enhance procedures, controls, and documentation for operational risk and governance
Contribute to cross-functional projects and support the broader Client Operations team

Requirements

What you’ll need

Bachelor's degree with strong academic performance
3+ years of relevant experience in operations, financial services, asset management, or client servicing is preferred
Strong analytical and problem-solving skills
Ability to assess risk and make sound recommendations
Excellent written and verbal communication skills
Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Strong interpersonal skills and a client-focused mindset
Ability to work independently while collaborating effectively across teams
Demonstrated interest in process improvement, operational excellence, and high-quality client service
Interest in financial markets and investment operations

Benefits

Comp & perks

Market competitive base salaries
Yearly bonus potential
Medical, dental, vision, life insurance, and disability insurance
Paid Time Off (PTO)
Parental and military leave
401(k) plan with company match up to 4%
Company-funded pension plan
Wellness Programs including up to $1,600 a year reimbursement for personal wellbeing purchases
Work/Life Resources supporting parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
Education Benefit for approved college degrees and accredited certificate programs
Employee Stock Purchase Plan with shares purchasable at 85% of the lower of two prices
Discretionary annual incentive program
Hybrid work structure with remote and office work options