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PharmD Live

Medical Assistant

PharmD Live

. Conduct outbound and inbound patient calls and schedule appointments .

Posted 9/15/2026contractRemote • Alabama • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient outreach, appointment scheduling, and care coordination while ensuring HIPAA compliance and accurate documentation in EHR systems. Proven ability to thrive in a high-volume telehealth environment with strong communication and organizational skills.

Highest-signal resume keywords
Medical Assistant CertificationEHR ExperiencePatient Outreach ExperienceHIPAA Compliance KnowledgeHigh-Volume Calling

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Medication ReconciliationPatient Information UpdateChart PreparationCare CoordinationDocumentation Accuracy
Soft Skills
Strong Communication SkillsOrganization SkillsSelf-Motivated
Certifications & Qualifications
Medical Assistant Certification
Industry Keywords
TelehealthAnnual Wellness VisitsCare ManagementPatient SchedulingMedicare Patient Experience

About the role

Key responsibilities & impact
  • Conduct outbound and inbound patient calls and schedule appointments
  • Support Annual Wellness Visits and care management outreach
  • Perform medication reconciliation and update patient information
  • Document patient interactions accurately in the EHR
  • Prepare charts and support care coordination and follow-up
  • Maintain HIPAA compliance and escalate clinical concerns appropriately
  • Meet established outreach, scheduling, and documentation targets
  • Support PharmD Live’s telehealth care management program in a remote, high-volume environment

Requirements

What you’ll need
  • Medical Assistant certification or equivalent healthcare experience required
  • Prior healthcare, patient outreach, scheduling, or care coordination experience
  • Strong communication, organization, and documentation skills
  • Comfortable with high-volume calling and performance metrics
  • EHR experience preferred
  • Medicare patient experience preferred
  • Reliable and self-motivated in a remote environment
  • Schedule availability Monday–Friday, 8:00 AM–10:00 PM ET
  • HIPAA compliance knowledge

Benefits

Comp & perks
  • Remote work arrangement