AI Services Lead – Client Services

phData

. Lead activation for newly landed Anthropic-focused accounts .

Posted 10/2/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in leading AI transformation programs and managing strategic account growth, with a strong focus on delivery quality and client engagement. Possesses hands-on competency in AI and data solutions, particularly with Anthropic platforms, and excels in building account plans and roadmaps for successful project execution.

Highest-signal resume keywords

AI/Data CompetencyAccount Growth ManagementDelivery Quality OversightClient Stakeholder EngagementStrategic Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI Transformation ProgramsAccount PlanningProject ScopingDelivery Risk IdentificationUse Case DevelopmentData ArchitectureAgent OrchestrationRAG SolutionsMCP-Style ServersLLM Platforms

Soft Skills

Relationship BuildingMentoringProblem StructuringContinuous ImprovementFeedback Facilitation

Tools & Technologies

Anthropic CodeAnthropic CoworkAnthropic EnterpriseAI PlatformsData Solutions

Industry Keywords

ConsultingProfessional ServicesAccount ManagementExecutive EngagementHybrid Delivery

About the role

Key responsibilities & impact

Lead activation for newly landed Anthropic-focused accounts
Oversee end-to-end delivery for accounts and identify technical and delivery risks early
Build and maintain account plans and use-case backlogs
Turn pilots or workshops into multi-phase, multi-workstream AI transformation programs
Advise senior client stakeholders on AI and data roadmaps
Partner with Anthropic’s field team and internal Sales, Marketing, and Delivery leadership to identify, shape, and close expansion opportunities
Provide strategic leadership during executive meetings, QBRs, and roadmap discussions
Mentor team members and foster learning, feedback, and continuous improvement
Contribute to internal playbooks, account planning frameworks, and repeatable AI and data delivery patterns
Share best practices and client insights to improve phData’s engagement model and delivery excellence

Requirements

What you’ll need

6–10+ years of experience in a hybrid delivery/sales role within consulting or professional services, with responsibility for scoping service engagements and accountability for project success; alternatively, direct accountability for strategic account growth and executive engagement
Demonstrated experience owning both delivery quality and account growth on the same engagement
Track record in scoping and delivering $50K–$1M services engagements
History building account plans and roadmaps that carry a single pilot into a broader rollout
Comfort stepping into an account shortly after it is landed and immediately owning activation and expansion
Strong relationship-building skills with senior client stakeholders and a track record of becoming a trusted advisor to CIOs, CTOs, or CDOs
Ability to structure complex problems and drive them to resolution in a matrixed environment
Willingness to travel up to 50% based on client needs
Hands-on AI/data competency sufficient to identify use cases and delivery risk for agentic AI/LLM and data solutions, including RAG, MCP-style servers, agent orchestration, evals, and data architecture
Direct experience with Anthropic (Code, Cowork, or Enterprise) or a comparable LLM/agentic AI platform

Benefits

Comp & perks

Remote-First Work Environment
401k plan with company match
Dental and Vision insurance
Home Office Equipment Stipend
Annual stipend for Learning and Development
Competitive comp
Flexible PTO plan plus 10 Holidays
Challenging projects, mentorship, and structured development pathways
Supportive, high-performing global team
Inclusive environment and equal opportunity employment