Associate IV, IT Support

Phillips 66

. Perform routine data entry and basic data collection using company systems and standard software packages .

Posted 9/28/2026full-timeLinden • New Jersey • United StatesJuniorMid-Level💰 $88,000 - $107,580 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in data entry, data management, and troubleshooting of hardware and software issues while adhering to safety and operational standards. Capable of collaborating with IT partners and maintaining documentation of systems and tasks.

Highest-signal resume keywords

Data EntryTroubleshooting Hardware IssuesData ManagementTransportation Worker Identification Card (TWIC)Safety Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data CollectionFile ManagementDocument FilingBasic IT Equipment OperationHardware TrackingSystem DocumentationProcess Improvement

Soft Skills

CommunicationCollaboration

Tools & Technologies

Personal Computing EnvironmentsBusiness Applications

Certifications & Qualifications

Transportation Worker Identification Card (TWIC)

Industry Keywords

Refinery Safety RequirementsPersonal Protective EquipmentAfter-Hours Call-Out Schedule

About the role

Key responsibilities & impact

Perform routine data entry and basic data collection using company systems and standard software packages
Support data management, file management and document filing activities
Assist internal business users with personal computing environments and business applications, escalating issues when needed
Troubleshoot routine hardware, software and system issues involving desktops, phones, wired and wireless connectivity, and related site technology
Operate basic IT equipment and complete hands-on tasks, including hardware tracking and hardware refresh support
Maintain documentation of supported systems, work requests and completed tasks, and communicate status or errors
Work with local and remote IT partners and suppliers to complete shared tasks and service requests
Learn and apply new technology, follow safety and operational standards, and identify process improvements with guidance

Requirements

What you’ll need

1 or more years of experience
Willing and able to obtain a Transportation Worker Identification Card (TWIC)
Ability to participate in an after-hours call-out schedule as appropriate
Safely operate a motor vehicle in the refinery around process equipment
Comply with refinery safety requirements, including wearing appropriate personal protective equipment when necessary
Lift computer equipment weighing up to 30 lbs. from the floor and safely carry it up 4 flights of stairs
Bend, stoop or crawl under furniture to connect wiring
Bend to pick up equipment and load a pull cart
Lift an individual item weighing up to 30 lbs
Push or pull equipment on a cart weighing up to 100 lbs
Climb 4 or more flights of stairs to access field hardware

Benefits

Comp & perks

Annual Variable Cash Incentive Program (VCIP) bonus
8% 401k company match
Cash Balance Account pension
Medical, Dental, and Vision benefits
Annual company contribution to a Health Savings Account for employees on HDHP
Employee Assistance Plan
Well-being reimbursement
Backup family care services