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Delivery Manager – Process Intelligence
PHOENIX Business Services. Own the functional roadmap and usage standards for the Process Intelligence platform across CBS .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Process Intelligence, data analytics, and project management, with a strong focus on driving adoption and delivering business impact through data-driven insights. Capable of leading cross-functional teams and managing complex initiatives in enterprise environments.
Highest-signal resume keywords
Process Intelligence ManagementData AnalyticsStakeholder ManagementProject Team LeadershipCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ScienceBusiness Process AnalysisData EngineeringUse Case DevelopmentAnalytics Standards DefinitionEvent Log ManagementDashboard CreationAutomation Opportunities IdentificationAI IntegrationValue Metrics Analysis
Soft Skills
Delivery CoordinationInterdisciplinary Team ManagementSenior Expert CommunicationStakeholder EngagementCollaboration
Tools & Technologies
CelonisSAP SignavioProcess Intelligence Platform
Industry Keywords
P2PO2CR2RShared ServicesFinance OperationsTransformation Programs
About the role
Key responsibilities & impact- Own the functional roadmap and usage standards for the Process Intelligence platform across CBS
- Define and govern data models, event logs, dashboards, and analytics standards
- Lead Process Intelligence initiatives from design through rollout in close collaboration with stakeholders
- Scale validated use cases from proof of concept to repeatable, cross-country solutions with clear value metrics
- Translate Process Intelligence insights into automation and AI opportunities supporting end-to-end transformation
- Functionally steer Process Intelligence Engineers on a project basis
- Drive adoption and value realization across P2P, O2C, and R2R
- Collaborate with GPO teams, the Delivery Manager Automation & AI, Process Intelligence Engineers, country process teams, shared service centers, corporate IT, and local IT
- Interact with key markets to ensure adoption and low time to value
Requirements
What you’ll need- Bachelor’s or Master’s degree in data science, information technology, business administration, or a related field, preferably with a focus on data analytics
- 5+ years of professional experience in business process analysis or data science/data engineering, preferably in process intelligence
- Proven track record in managing project teams and use case portfolios in Process Intelligence, e.g. Celonis or SAP Signavio
- Proven track record working in cross-functional, enterprise environments throughout transformation programs
- Strong stakeholder management and delivery coordination skills
- Experience working in shared services or finance operations is beneficial
- Proven ability to deliver business impact using data-driven insights
- Experience managing interdisciplinary teams of business and technical experts on a project basis
- Strong stakeholder management across headquarters and countries
- Ability to operate in a senior expert, product-oriented role
Benefits
Comp & perks- Private health insurance
- Annual bonus
- Public transport compensation
- Referral bonus
- Pet-friendly office with entertainment area
- Team buildings
- Social events
- Hybrid work from the heart of Vilnius and your home
- Leadership trainings
- Language courses
- 4 trust days per year
- Gamified monetary rewards for automation projects
- Individualized competency development plan
- Compensation for your home office