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Junior Business Support Specialist
PHOENIX Business Services. Handle incoming requests from country purchase organizations and operational buyers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in procurement processes and systems management, with strong analytical and problem-solving capabilities. Proficient in maintaining business data and supporting user account management while ensuring effective communication across diverse teams.
Highest-signal resume keywords
Procurement ProcessesAnalytical SkillsProblem-SolvingCommunication SkillsBusiness Administration Degree
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data MaintenanceSystem TroubleshootingProcess ImprovementUser Account ManagementPurchasing Catalogue Management
Soft Skills
Attention to DetailCustomer-Oriented ApproachProactive MindsetAdaptabilityCollaboration
Industry Keywords
PurchasingFinance ProcessesOperational BuyersGL AccountsSupplier Coordination
About the role
Key responsibilities & impact- Handle incoming requests from country purchase organizations and operational buyers
- Provide functional guidance and troubleshoot issues across procurement-related systems and connected applications
- Investigate system and process-related problems, including purchase order basket errors and integration issues
- Coordinate complex cases with internal IT teams and external service providers
- Maintain business data across systems, including GL accounts, purchasing classifications and mappings
- Support user account creation, access changes and deactivation
- Maintain purchasing catalogue content and process catalogue updates and product information changes
- Coordinate catalogue and supplier requests with suppliers and internal stakeholders
- Follow up on requests and incidents and ensure timely resolution in line with SLAs
- Maintain support documentation and contribute to improving daily operations
Requirements
What you’ll need- College or university degree in Business Administration, Economics, IT or a related field
- Basic understanding of procurement, purchasing or finance processes
- Good analytical and problem-solving skills, with attention to detail
- Strong written and verbal communication skills
- Good IT affinity and willingness to learn new business applications
- Hands-on and solution-oriented mindset, with a proactive approach to problem-solving
- Customer-oriented approach and ability to work with colleagues across different countries and cultures
- Ability to adapt to a fast-paced environment where processes and systems continuously evolve
- Good command of English, both written and spoken
Benefits
Comp & perks- Private health insurance
- Annual bonus
- Public transport compensation
- Referral bonus
- Pet-friendly office with entertainment area
- Team buildings
- Social events
- Hybrid work from the heart of Vilnius and your beloved home
- Language courses (German, English, and French)
- Free parking slots
- 4 trust days per year
- Gamified monetary rewards for automation projects
- Individualized competency development plan for your future career
- Compensation for your home office