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Customer Support Specialist – 1099 Contractor
Physitrack PLC. Work with clinics already using Physitrack's RTM platform, from policy acceptance through first patient enrollment and first episode reaching CPT eligibility .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Remote Therapeutic Monitoring (RTM) and CMS coding, with a focus on educating clinicians and supporting sales initiatives. Strong communication skills are essential for engaging with practice owners and addressing their concerns effectively.
Highest-signal resume keywords
Experience With RTM / CMS CodesLicensed PTOutpatient Private Practice ExperienceStrong Communication SkillsSales Support Materials Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
RTM CodingCMS CodingPatient Enrollment ProcessesBilling Code Knowledge
Soft Skills
Effective CommunicationPersuasion SkillsAbility To Educate
Certifications & Qualifications
Licensed Physical Therapist
Industry Keywords
Remote Therapeutic MonitoringOutpatient CareClinical CredibilityPatient Copays1099 Contractor
About the role
Key responsibilities & impact- Work with clinics already using Physitrack's RTM platform, from policy acceptance through first patient enrollment and first episode reaching CPT eligibility
- Answer clinicians' questions about remote review time, billable codes, and copays outside Medicare
- Build materials for sales and customer success teams and teach them how to use them
- Join prospective customer calls where clinical credibility supports the conversation
- Educate and enable clinicians without performing clinical monitoring or accessing patient clinical data
Requirements
What you’ll need- Experience with RTM / CMS codes
- Licensed PT
- Ideally, outpatient private practice experience
- Comfortable speaking by phone with busy and sceptical practice owners
- Enjoy changing people's minds
- Availability for approximately 1–10 hours per week during US hours
- 1099 contractor opportunity
Benefits
Comp & perks- Access to Champion Health wellness platform for the employee and friends and family
- Inclusive and entrepreneurial culture
- Flat structure and opportunities to work with people from around the world and learn from their experiences