FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with a focus on building relationships and providing accurate information. Capable of navigating processes and systems while maintaining clear communication in a fast-paced environment.
Highest-signal resume keywords
Customer Service ExperienceAttention To DetailClear CommunicationProblem SolvingFast-Paced Environment Adaptability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Professional CommunicationPositive AttitudeMotivationCollaboration
Industry Keywords
Contact CentreRetailHospitalityTenant ReferencingCustomer Interaction
About the role
Key responsibilities & impact- Build friendly, professional relationships with customers during their move into a new home
- Handle inbound calls and emails
- Answer queries and guide customers through the tenant referencing process
- Provide clear, accurate information to customers
- Collaborate with colleagues across the business to ensure a smooth journey for tenants, landlords and letting agents
- Take ownership of customer interactions and deliver an excellent experience
Requirements
What you’ll need- Previous customer service experience (contact centre, retail, hospitality or similar)
- Strong attention to detail
- Comfortable working with processes and systems
- Clear, confident and professional communication, both over the phone and in writing
- Positive, can-do attitude
- Ability to work in a fast-paced environment
- Hard-working and motivated
- Enjoys solving problems for customers
Benefits
Comp & perks- Work in a collaborative, supportive team that invests in your growth
- Empowerment for growth: opportunities to learn, develop and progress in your role
- Ideas welcomed to improve service, processes and customer experience
- Friendly, supportive and inclusive team culture