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Piedmont

Patient Access Associate

Piedmont

. Serve as patient-facing support for the Patient Access Department within Piedmont Healthcare .

Posted 11/4/2026full-timeAtlanta • Georgia • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient financial responsibility calculations, insurance verification, and revenue cycle management within healthcare settings. Proficient in processing payments and securing patient consent while providing exceptional patient-facing support.

Highest-signal resume keywords
Healthcare Revenue Cycle ExperienceEpic ExperiencePatient Financial Responsibility CalculationCertified Revenue Cycle RepresentativeHealthcare Financial Management Association Certification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Patient Financial Responsibility CalculationInsurance VerificationPayment ProcessingDemographic Data ManagementClinical Data Management
Soft Skills
Patient-Facing SupportCommunication SkillsCustomer Service
Tools & Technologies
Epic
Certifications & Qualifications
Healthcare Financial Management Association CertificationCertified Revenue Cycle Representative
Industry Keywords
HealthcareRevenue CyclePatient AccessClerical AccountingFinance

About the role

Key responsibilities & impact
  • Serve as patient-facing support for the Patient Access Department within Piedmont Healthcare
  • Ensure patient accounts are complete with valid insurance coverage and current demographic/clinical data
  • Calculate patient financial responsibility
  • Present patient financial options and requirements
  • Process patient payments
  • Secure patient consent and acknowledgement on required forms/notices

Requirements

What you’ll need
  • H.S. Diploma or General Education Degree (GED) Required
  • 1 year experience in healthcare revenue cycle, a clinical role, or related clerical accounting/finance/retail/customer service required
  • 3 years of healthcare Revenue Cycle experience preferred
  • Prior Epic experience preferred
  • Certification with Healthcare Financial Management Association preferred
  • Certified Revenue Cycle Representative preferred