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Piedmont

Patient Account Representative III

Piedmont

. Resolve the most complex claim issues, denials, and payer escalations .

Posted 11/2/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced knowledge of payer rules and regulatory requirements while effectively resolving complex claim issues and denials. Proficient in maintaining audit-ready documentation and supporting training and quality initiatives to enhance revenue cycle processes.

Highest-signal resume keywords
Complex Claim ResolutionPayer Rules KnowledgeEpic ProficiencyTraining SupportProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Hospital BillingDenial ManagementRevenue Cycle FunctionsAudit-Ready DocumentationPayer Escalation Management
Soft Skills
Problem SolvingCollaborationCommunication
Tools & Technologies
Epic
Industry Keywords
Medicare AdvantageMedicaid Managed CareWorkers’ CompensationTPLMSP

About the role

Key responsibilities & impact
  • Resolve the most complex claim issues, denials, and payer escalations
  • Apply advanced knowledge of payer rules and regulatory requirements
  • Maintain audit-ready documentation
  • Serve as a subject matter expert
  • Support training and quality initiatives
  • Partner with leadership to improve processes and payer performance

Requirements

What you’ll need
  • High school diploma or General Education Degree (GED) required
  • 3 years of progressively responsible experience in hospital billing, follow up, denial management, or related revenue cycle functions required
  • Experience with complex payer types (Medicare Advantage, Medicaid Managed Care, Workers’ Compensation, TPL, MSP) preferred
  • Advanced Epic proficiency preferred
  • Experience supporting training, quality review, or process improvement preferred