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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Epic applications and Piedmont-specific workflows, with a strong focus on developing and delivering effective training programs tailored to user roles. Proficient in maintaining training content quality and supporting ongoing user proficiency through various training methods.
Highest-signal resume keywords
Epic CertificationTraining Program DevelopmentUser SupportProject ManagementWorkflow Design
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Computer-Based Software TrainingCurriculum DevelopmentTraining Content MaintenanceTraining Environment ManagementUsability Programs
Soft Skills
CommunicationCollaborationRelationship Building
Tools & Technologies
Web-Based Training PlatformsRemote Training ToolsClassroom Training Equipment
Certifications & Qualifications
Epic Certification
Industry Keywords
Training MaterialsEnd-User WorkflowsInstructional Best PracticesGo-Live EventsTechnical Infrastructure
About the role
Key responsibilities & impact- Serve as the content expert for assigned Epic application(s) and master Piedmont-specific workflows
- Develop and lead implementation of training programs and associated training materials
- Coordinate with other Principal Trainers for applications sharing end-user workflows
- Support initial and ongoing training needs and usability/proficiency programs
- Deliver classroom, web-based, remote, one-on-one, and written training
- Match content, curriculum, and delivery methods to user roles and workflows
- Maintain training content and curriculum quality and stay current with instructional and application best practices
- Participate in go-live events, provide direct training, and deliver on-site and remote user support
- Build, test, and maintain training environments to closely match production environments
- Participate in workflow design and system build within the application workgroup
- Assist with application training strategies, policies, procedures, course content, scheduling, education, and certification management
- Assist with training facility management, including construction, technical infrastructure, and delivery devices
- Establish and maintain business relationships with Piedmont coworkers, physicians, and Epic application users
Requirements
What you’ll need- Bachelor’s Degree in business administration, computer technology or science, or a closely related field is Required, or four (4) years of relevant work experience in lieu of degree
- 3 years of progressively responsible professional work experience providing computer-based software training, support, project management, or a closely related field Required
- In lieu of degree, seven (7) years of progressively responsible professional work experience providing computer-based software training, support, project management, or a closely related field Required
- The appropriate Epic certification must be successfully obtained for a specific area of assigned responsibility within 90 days Required
Benefits
Comp & perks- No benefits, perks, or compensation extras are specified in the posting