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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in partner ecosystem development, including building and scaling reseller programs, managing partner relationships, and driving revenue through strategic partnerships. Proficient in developing go-to-market plans and managing co-sell motions within the telecommunications and AI sectors.
Highest-signal resume keywords
Partner Ecosystem DevelopmentChannel Sales ManagementRevenue Generation Through PartnershipsContracting And Pricing ModelsConversational AI Technologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Partner EnablementPipeline ManagementRevenue-Share FrameworksGo-To-Market PlanningKPI TrackingSales Tools DevelopmentDeal Registration ProcessesNegotiation SkillsRelationship ManagementProgram Development
Soft Skills
Exceptional CommunicationNegotiation SkillsRelationship Management
Tools & Technologies
NICECXoneAI AgentsAgent Platforms
Industry Keywords
TelecommunicationsCCaaSSaaSEnterprise SoftwareFraud PreventionCustomer Experience
About the role
Key responsibilities & impact- Build executive and working-level relationships across partners’ product, partner, and field organizations
- Align joint strategy, marketplace readiness, and co-sell priorities for Pindrop’s solutions
- Own partner-sourced and partner-influenced revenue targets
- Manage pipeline, conversion, and attainment
- Develop joint value propositions and go-to-market plans
- Manage co-sell motions and deal cycles with partner sellers, resellers, and integrators
- Define and launch reseller, ISV partner, and system integrator programs
- Recruit partners and establish onboarding, contracting, pricing, and revenue-share frameworks
- Create partner onboarding, training, certification, deal registration processes, playbooks, battle cards, and sales tools
- Coordinate Sales, Product, Engineering, Legal, and Marketing to support integrations and the partner ecosystem
- Track partner KPIs, milestones, and pipeline
- Bring partner and reseller feedback to Product and leadership to shape roadmap, messaging, and support
Requirements
What you’ll need- 5+ years in partner alliances, channel sales, or partner ecosystem development at a software company
- Proven track record of driving revenue through partnerships with resellers and/or other ISV partners, with quantifiable results
- Proven track record of building and scaling reseller or channel programs
- Strong understanding of contracting, pricing models, partner enablement, and partner economics
- Understanding of the telecommunications space, with experience or relationships in the ecosystem
- Conversant in Conversational AI technologies, including AI agents and agent platforms
- Exceptional communication, negotiation, and relationship management skills
- Established relationships within contact center/CCaaS partner and integrator communities (nice-to-have)
- Experience partnering on SaaS or enterprise software in voice, AI, security, fraud, or CX (nice-to-have)
- Direct experience with NICE or CXone (nice-to-have)
Benefits
Comp & perks- Unlimited Paid Time Off (PTO)
- Competitive compensation package, including RSUs (Restricted Stock Units) for all employees
- Remote-first environment with flexibility and autonomy
- Regular team on-sites, company-wide events, and intentional gatherings
- Generous health and welfare plans, including one employer-paid employee-only plan
- Best-in-class Health Savings Account (HSA) employer contribution
- Low-cost vision and dental plans for employees and families
- Paid Parental Leave for birth, adoptive, and foster parents
- One year of diaper delivery for a newest family addition
- Recurring monthly phone and internet allowance
- Enhanced fertility and GLP-1 benefits
- Annual Learning & Development stipend for professional growth, skill-building, certifications, and continued education