Account Manager, Automotive Industry

Pinewood.AI

. Own and grow a portfolio of automotive retail customer accounts, with responsibility for revenue, retention and account growth targets .

Posted 10/31/2026full-timeSolihull • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and sales within the automotive retail sector, focusing on revenue growth, customer retention, and relationship building. Proficient in utilizing CRM systems and leveraging customer insights to identify and capitalize on sales opportunities.

Highest-signal resume keywords

Account ManagementSales Process ManagementCustomer Relationship BuildingAutomotive Retail KnowledgeMicrosoft Dynamics CRM

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Opportunity IdentificationPipeline DevelopmentUpselling and Cross-SellingDeal ClosureUnderstanding of Dealership Operations

Soft Skills

Excellent CommunicationStrong Organisational SkillsConfidence in NegotiationStakeholder ManagementCollaborative Teamwork

Tools & Technologies

Microsoft Dynamics CRMDealer Management SystemsPinewood.AI Platform

Industry Keywords

Automotive RetailCustomer RetentionRevenue GrowthCommercial FocusBusiness Development

About the role

Key responsibilities & impact

Own and grow a portfolio of automotive retail customer accounts, with responsibility for revenue, retention and account growth targets
Build relationships with key customer contacts and decision-makers while maintaining a commercial focus
Develop understanding of customers’ businesses, dealership operations, objectives and challenges
Identify, qualify and develop upsell and cross-sell opportunities across the Pinewood.AI platform
Generate new revenue from existing customers by identifying unmet needs, underused functionality and expansion opportunities
Manage the sales process from initial opportunity through commercial agreement and deal closure
Build and maintain an account pipeline, prioritising opportunities by customer need, commercial potential and likelihood to close
Conduct customer meetings, account reviews and on-site visits to uncover requirements and create commercial opportunities
Support customer retention and renewal activity while increasing account value
Use customer insight, platform information, performance data and automotive market knowledge to identify growth areas
Collaborate with Product, Support, Delivery and Sales teams to resolve challenges, progress opportunities and deliver a strong customer experience
Keep up to date with automotive retail developments and changing customer needs
Maintain accurate customer, opportunity, pipeline and activity information in Microsoft Dynamics CRM
Protect sensitive customer information, manage risk and follow established security measures

Requirements

What you’ll need

Experience working within automotive retail, ideally with a good understanding of how dealerships and dealer groups operate
Experience in a sales, account management, business development or commercially focused customer-facing role
Proven ability to identify sales opportunities, build a pipeline and convert opportunities into revenue
Strong understanding of dealership operations, systems and processes
Experience of Dealer Management Systems or similar automotive technology is an advantage
Genuine interest in the automotive industry and understanding of the commercial challenges facing modern automotive retailers
Confidence building relationships with people at different levels, including senior decision-makers
Commercially driven, with experience working towards sales, revenue, retention or account growth targets
Experience of upselling and cross-selling products or services to existing customers
Ability to understand customer needs and business challenges and translate them into commercially valuable solutions
Confidence leading commercial conversations, negotiating and asking for the business
Excellent communication, presentation and stakeholder management skills
Strong organisational skills, with the ability to manage multiple accounts, opportunities and priorities effectively
Ability to use customer information, performance data and business insight to identify and prioritise sales opportunities
Comfortable working collaboratively with internal teams while maintaining ownership of sales activity and targets
Experience using a CRM system such as Microsoft Dynamics would be useful
Experience selling software, technology or SaaS solutions is advantageous but not essential
Desirable: experience working directly within a dealership or dealer group, particularly in sales, aftersales, parts, finance, CRM or management
Desirable: previous account management, business development or sales experience within the automotive sector
Desirable: experience selling technology, software, services or other business solutions
Desirable: experience managing a customer portfolio with responsibility for revenue growth
Desirable: knowledge of the Pinewood.AI platform or comparable automotive retail technology solutions

Benefits

Comp & perks

Competitive salary based on experience
Company car provided
Bonus scheme
Share scheme
Hybrid working
25 days holiday plus all UK bank holidays
4x life assurance
Enhanced family-friendly leave - 5 months' full pay for maternity or adoption, plus 2 weeks' fully paid paternity/adoption leave and an extra 2 weeks to use as paid annual leave within 24 months of birth or adoption
Employee Assistance Programme (EAP) - free, confidential 24/7 support for you and your immediate family (including counselling, legal & financial advice, and wellbeing resources)
Ongoing training & professional development
Free onsite gym (Birmingham)
Cycle to Work scheme - save up to 40% on bikes and accessories through salary sacrifice
Eyecare vouchers - free eye test and contribution towards prescription glasses
Regular social events
Employee recognition and awards