Management Analyst II

PingWind Inc. (SDVOSB)

. Analyze organizational processes, procedures, workflows, and operational performance .

Posted 9/30/2026full-timeCrane • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in analyzing organizational processes and developing recommendations for efficiency and effectiveness. Proficient in data analysis, report generation, and performance tracking to support management decisions and improve service delivery.

Highest-signal resume keywords

Process ImprovementData AnalysisStandard Operating Procedures DevelopmentKey Performance Indicators TrackingSecret Clearance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Organizational Process AnalysisQuantitative Data InterpretationQualitative Data AnalysisReport DevelopmentDashboard CreationPerformance MeasurementRisk IdentificationRequirements ManagementOperational Performance AnalysisDocumentation Development

Soft Skills

FacilitationCollaborationCommunicationProblem-SolvingLeadership

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Service Level AgreementsOperational EfficiencyProgram DocumentationPerformance MonitoringStakeholder Engagement

About the role

Key responsibilities & impact

Analyze organizational processes, procedures, workflows, and operational performance
Identify process gaps, inefficiencies, risks, and opportunities for improvement
Develop recommendations to improve program efficiency, effectiveness, and service delivery
Collect, organize, analyze, and interpret quantitative and qualitative data
Develop reports, briefings, dashboards, presentations, and decision-support materials for leadership
Support development and maintenance of Standard Operating Procedures (SOPs), policies, process maps, plans, and other program documentation
Track program requirements, milestones, deliverables, risks, issues, and action items
Conduct research and analysis to support management decisions and organizational initiatives
Facilitate meetings, working groups, interviews, and requirements-gathering sessions
Support development and tracking of Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and other performance measures
Work closely with program managers, functional leads, technical personnel, and government stakeholders on planning, reporting, requirements management, process improvement, documentation, and performance monitoring

Requirements

What you’ll need

Required Clearance: Secret
Required Education: Bachelor’s Degree
Minimum of 7 years of experience

Benefits

Comp & perks

Paid Federal Holidays
Robust Health & Dental Insurance Options
401k with matching
Paid vacation and sick leave
Continuing education assistance
Short Term / Long Term Disability & Life Insurance
Employee Assistance Program through Sun Life Financial EAP Guidance Resources