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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong planning and supervisory skills in managing inbound operations and delivery routes while ensuring compliance with safety regulations and effective communication with team members and customers.
Highest-signal resume keywords
Inbound Operations PlanningSupervisory ExperienceHazardous Materials KnowledgeMicrosoft Office ProficiencyInterpersonal Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Planning Delivery RoutesScheduling DockworkersProcessing Inbound PaperworkHazmat CloseoutsD.O.T. Regulations ComplianceProblem Solving SkillsPhysical Demands ManagementData Preparation and AnalysisManual DexterityCustomer Service Handling
Soft Skills
Excellent Interpersonal SkillsPositive Work Environment MaintenanceEffective CommunicationAdaptability to ChangeJudgment and Decision Making
Industry Keywords
Federal Safety RegulationsState Safety RegulationsLocal Safety RegulationsTrucking ExperienceEmployee OnboardingDockworker SupervisionDelivery OperationsCustomer Service RequestsExtreme Weather ConditionsPhysical Work Environment
Tech Stack
Tools & technologiesReact
About the role
Key responsibilities & impact- Develop effective plans for each inbound operation, plan delivery routes, and communicate plans to employees
- Supervise dockworkers and drivers unloading strip trailers and loading city delivery routes
- Review hot notes, commitments, appointment freight, and equipment requirements
- Maintain communication with linehaul regarding load or driver issues during the shift
- Implement the 90-day onboarding process for new drivers and dockworkers
- Monitor and maintain proper scheduling of dockworkers and city drivers
- Check shuttle paperwork for hazardous material compliance
- Maintain a positive work environment and handle employee concerns, ideas, and improvement suggestions
- Ensure compliance with federal, state, local, and company safety regulations and policies
- Process inbound paperwork, including printing manifests, completing hazmat closeouts, preparing driver paperwork, and manifesting
- Ensure paperwork is completed according to company processes and policies
- Answer phones and handle customer service requests
- React productively to change and perform other assigned essential tasks
Requirements
What you’ll need- Fluent command of the English language is required to communicate effectively with internal and external customers.
- Must possess excellent interpersonal communication skills
- Minimum high school education, college preferred
- One year trucking experience or similar background. Previous supervisory experience is a plus
- Must be competent and proficient in Microsoft Office Software products
- Must possess knowledge of hazardous materials and D.O.T. regulations
- The ability to make sound decisions (good problem solving skills) and use of good judgment is essential
- Must be able to work in a physically demanding environment
- May require outside work in extreme weather conditions
- Requires significant standing, walking, lifting, and carrying; may be required to lift or exert up to 50 pounds of force occasionally
- Close visual acuity required for preparing and analyzing data and figures, viewing computer terminals, and extensive reading
- Manual dexterity regularly required, including fingering, grasping, typing, and repetitive wrist, hand, and finger motion
- Talking and hearing required to communicate with and listen to others
- Frequently exposed to loud noises, inclement weather, vehicle exhaust fumes, and interior/exterior work environments
Benefits
Comp & perks- Competitive pay
- Excellent benefits including medical insurance with no weekly premiums, dental, vision, 401(k) and profit sharing
- Paid time off and holidays
- A respectful, people first work environment
- Well-maintained equipment & modern facilities