Operations Admin, Customer Service

PITT OHIO

. Communicate via telephone, email, and fax with internal and external customers regarding freight charges, pickups, tracing, tracking, and PODs .

Posted 9/29/2026full-timeIndianapolis • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in data entry, paperwork processing, and compliance monitoring within the transportation industry. Strong communication skills and problem-solving abilities are essential for effective interaction with customers and team members.

Highest-signal resume keywords

Data EntryMicrosoft Office ProficiencyHaz-Mat ComplianceInterpersonal Communication SkillsProblem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryTyping SkillsTen Key SkillsPaperwork ProcessingAccounts ReceivableAccounts PayableHaz-Mat Information ProcessingPayroll ProcessingFreight Charge ManagementP&D Entry

Soft Skills

Interpersonal CommunicationAnalytical AbilityAdaptabilityAttention to DetailAbility to Work Independently

Tools & Technologies

Microsoft Office SoftwareFaxEmailTelephone

Industry Keywords

Transportation IndustryCustomer ServiceSafety ComplianceWorker's CompensationFreight Management

Tech Stack

Tools & technologies

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About the role

Key responsibilities & impact

Communicate via telephone, email, and fax with internal and external customers regarding freight charges, pickups, tracing, tracking, and PODs
Perform data entry including scanning bills, P&D entry, fuel mileage, SDC'ing freight bills, and payroll
Process paperwork and invoices
Monitor checks and cash for accounts receivable and accounts payable
Process and monitor paperwork and Haz-mat information for loads departing from or arriving at the facility
Interact with and support supervisors, drivers, and dock workers
Assist with monitoring and compliance for new hires, safety, P&D, OS&D, payroll, and accounts payable

Requirements

What you’ll need

Command of the English language to communicate effectively with internal and external customers
Must possess excellent interpersonal communication skills
Previous experience in transportation industry and/or customer service is a plus
Experience with Haz-mat or worker’s compensation is also very helpful
Problem solving and analytical ability is essential
Must be competent and proficient in Microsoft Office Software products
Must possess strong typing and ten key skills
Certain job duties within this classification require night shift hours
Ability to react to change productively and handle other essential tasks as assigned
Ability to work flexible hours
Must be able to work with little or no supervision
Ability to endure a noisy, dirty and quick paced environment with many interruptions
Primarily sedentary work with frequent walking and standing; ability to lift up to 25 pounds or exert up to 10 pounds of force occasionally
Close visual acuity for preparing and analyzing data and figures, viewing computer terminals, and extensive reading
Manual dexterity including fingering, grasping, and typing; repetitive wrist, hand, and finger motion
Talking and hearing required to communicate and listen to others

Benefits

Comp & perks

Competitive pay
Excellent benefits including medical insurance with no weekly premiums, dental, vision, 401(k) and profit sharing
Paid time off and holiday
A respectful, people first work environment
Well-maintained equipment & modern facilities
No weekend hours and minimal overtime required