Operations Administrator – Customer Service

PITT OHIO

. Communicate via telephone, email, and fax with internal and external customers regarding freight charges, pickups, tracing, tracking, and PODs .

Posted 10/13/2026full-timeHarrisburg • Pennsylvania • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication skills and proficiency in data entry and paperwork processing within the transportation industry. Capable of managing accounts receivable and payable while ensuring compliance with safety and Haz-mat regulations.

Highest-signal resume keywords

Microsoft Office ProficiencyData Entry SkillsHaz-Mat Compliance ExperienceInterpersonal Communication SkillsTransportation Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryAccounts ReceivableAccounts PayableHaz-Mat Information ProcessingPayroll ProcessingTyping SkillsTen-Key SkillsScanning BillsP&D EntryProblem-Solving

Soft Skills

Interpersonal CommunicationAnalytical AbilityAdaptabilityAbility to Work IndependentlyAbility to Handle Interruptions

Industry Keywords

Transportation IndustryCustomer ServiceSafety ComplianceWorkers' CompensationFreight ChargesPODsFuel MileageOS&D

Tech Stack

Tools & technologies

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About the role

Key responsibilities & impact

Communicate via telephone, email, and fax with internal and external customers regarding freight charges, pickups, tracing, tracking, and PODs
Perform data entry, including scanning bills, P&D entry, fuel mileage, SDC’ing freight bills, and payroll
Process paperwork and invoices
Monitor checks and cash for accounts receivable and accounts payable
Process and monitor paperwork and Haz-mat information for departing and arriving loads
Interact with and support supervisors, drivers, and dock workers
Assist with monitoring and compliance for new hires, safety, P&D, OS&D, payroll, and accounts payable

Requirements

What you’ll need

Command of the English language to communicate effectively with internal and external customers
Excellent interpersonal communication skills
Previous experience in the transportation industry and/or customer service is a plus
Experience with Haz-mat or workers’ compensation is helpful
Problem-solving and analytical ability
Competence and proficiency in Microsoft Office software products
Strong typing and ten-key skills
Ability to work night-shift hours as required
Ability to react to change productively and handle other essential tasks as assigned
Ability to work flexible hours
Ability to work with little or no supervision
Ability to work in a noisy, dirty, fast-paced environment with many interruptions
Ability to perform primarily sedentary work, frequently walking and standing, and occasionally lifting up to 25 pounds
Close visual acuity for preparing and analyzing data and figures, viewing computer terminals, and extensive reading
Manual dexterity for repetitive fingering, grasping, and typing
Ability to talk and hear to communicate and listen to others

Benefits

Comp & perks

Competitive pay
Medical insurance with no weekly premiums
Dental insurance
Vision insurance
401(k)
Profit sharing
Paid time off
Holiday time off
Respectful, people-first work environment
Well-maintained equipment and modern facilities
No weekend hours
Minimal overtime required