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Accountant
Pivotal Health. Own the advance deposit process end to end and accurately apply payments to advance deposit and standard-plan customer accounts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in accounting processes, including advance deposit management and refund processing, while effectively utilizing ERP systems and Excel. Exhibits strong communication and critical-thinking skills to resolve customer inquiries and operational challenges.
Highest-signal resume keywords
Bachelor's Degree In Accounting1–4 Years Of Accounting ExperienceStrong Excel SkillsExperience With ERP SystemsClear Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AccountingAdvance Deposit ManagementRefund ProcessingExcelERP SystemsFinancial ReportingAccounts ReceivableCollectionsCash ManagementIDR Terminology
Soft Skills
Critical ThinkingSelf-StarterResults DrivenComfortable With AmbiguityAbility To Handle Pressure
Tools & Technologies
RilletNetSuiteQuickBooksAI ToolsClaude
Industry Keywords
Big 4 ExperiencePwCEYKPMGDeloitte
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Own the advance deposit process end to end and accurately apply payments to advance deposit and standard-plan customer accounts
- Own IDRE refunds, processing them accurately and on time and tracking each through resolution
- Work the Finance queue of customer support tickets and refund questions, resolving issues quickly
- Partner with Client Success to provide clear, accurate answers for customers
- Provide backup coverage across revenue operations, accounts receivable, collections, and cash inflows and outflows
- Work down open support tickets and close operational gaps
- Learn the business and IDR terminology and adapt as systems and processes evolve
- Become the subject-matter expert in owned areas and grow into broader responsibilities
Requirements
What you’ll need- Bachelor’s degree in Accounting (Finance also considered)
- 1–4 years of accounting experience; Big 4 experience preferred (PwC, EY, KPMG, and/or Deloitte)
- Strong Excel skills
- Hands-on experience with an ERP or accounting system such as Rillet, NetSuite, or QuickBooks
- Comfortable with AI tools in day-to-day work such as Claude
- Clear communication and critical-thinking skills
- Comfortable managing up and keeping the manager informed
- Self-starter who is results driven, smart, scrappy, and comfortable with ambiguity
- Ability to handle pressure, deadlines, and a growing to-do list
- Must be authorized to work in the United States without current or future employer sponsorship
Benefits
Comp & perks- Competitive compensation, including equity
- Full health, dental, and vision coverage
- Retirement savings plan through 401(k)
- Flexible time off
- Opportunities for company-wide connection and events