Head of E-Commerce

pladis Global

. Lead and execute Godiva's eCommerce and digital commerce strategy across regions, channels, platforms, and marketplace partners .

Posted 9/21/2026full-timeWhite Plains • New York • United StatesLead💰 $200,000 - $290,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading eCommerce strategies, managing P&L, and driving revenue growth through digital channels. Proven ability to leverage analytics and customer insights for optimizing performance and enhancing customer engagement.

Highest-signal resume keywords

ECommerce Strategy DevelopmentP&L ManagementDigital Marketing AnalyticsTeam LeadershipCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue GrowthProfitability ManagementDigital Sales OptimizationSEOA/B TestingForecastingBudgetingBusiness PlanningConversion OptimizationCustomer Acquisition

Soft Skills

CommunicationInfluencingCollaborationCoachingLeadership

Tools & Technologies

ECommerce PlatformsDigital TechnologiesAnalytics ToolsCRM SystemsMarketplace Management

Industry Keywords

B2CB2BOmnichannel RetailConsumer GoodsCPG

About the role

Key responsibilities & impact

Lead and execute Godiva's eCommerce and digital commerce strategy across regions, channels, platforms, and marketplace partners
Drive revenue, profitability, market penetration, B2C and B2B digital sales, and omnichannel partnerships
Own the eCommerce P&L, commercial performance, and key business metrics
Develop and expand marketplace and third-party retail partnerships, including Amazon and Target Plus
Scale corporate sales across gifting, corporate programs, business partnerships, and B2B customer segments
Lead digital merchandising, promotional planning, product launches, site functionality, conversion, customer engagement, and brand storytelling
Partner with Marketing, CRM, Social Media, Communications, and Sales teams on an integrated omnichannel strategy
Manage strategic relationships with digital partners, marketplaces, and technology vendors, including commercial negotiations
Use analytics, customer insights, and performance data to optimize site performance, digital marketing, marketplace execution, inventory management, and business results
Lead, coach, and develop the eCommerce team
Drive digital innovation, best practices, and continuous improvement aligned with Godiva's strategic growth objectives
Report to the Sales Lead

Requirements

What you’ll need

Proven track record of driving revenue growth, profitability, and customer acquisition through digital channels
Experience owning and managing eCommerce P&Ls and delivering against sales, margin, and growth targets
Demonstrated success developing and executing digital commerce strategies across multiple channels and customer segments
Strong understanding of eCommerce platforms, digital technologies, analytics, SEO, conversion optimization, and A/B testing
Experience using data and customer insights to drive decision-making and improve commercial performance
Strong financial and commercial acumen, including forecasting, budgeting, and business planning
Proven people leadership experience with a track record of building, developing, and leading high-performing teams
Strong communication, influencing, and cross-functional collaboration skills
Bachelor's degree in Business, Marketing, Digital Commerce, or a related field required
8–12+ years of progressive experience in eCommerce, digital commerce, omnichannel retail, or related commercial leadership roles within CPG, consumer goods, or retail

Benefits

Comp & perks

Medical, Prescription Drug, Dental, and Vision Coverage
Life and Disability Insurance
Voluntary Supplemental Benefits, including Hospital Indemnity, Accident, and Critical Illness Coverage
401(k) Retirement Plan with Company Match
Education Assistance, including Tuition Reimbursement and Student Loan Repayment Programs
Paid Time Off
Generous Paid Parental Leave
Employee Assistance Program (EAP)
Wellness reimbursement program
Employee Product Discounts
Annual incentive opportunity based on individual and company performance