Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Plaid

Customer Operations Engineer

Plaid

. Identify broken, manual, or slow processes, prototype solutions, and take them through production deployment .

Posted 11/4/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $130,800 - $163,200 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in automating workflows and improving operational efficiency through innovative solutions, with a strong focus on AI integration and data-driven decision-making. Proficient in building customer-facing systems and effectively communicating technical concepts to diverse audiences.

Highest-signal resume keywords
SQL ProficiencyAI Agent IntegrationWorkflow AutomationTechnical Support AutomationProduction Deployment

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Software DevelopmentProcess ImprovementData MeasurementSystem InstrumentationTechnical Documentation
Soft Skills
Problem FramingClear CommunicationInitiative
Tools & Technologies
AI Coding ToolsPlaid Dashboard
Industry Keywords
Customer-Facing OperationsTechnical ProductsMetrics Evaluation

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Identify broken, manual, or slow processes, prototype solutions, and take them through production deployment
  • Transform one-account-at-a-time manual actions into automated workflows across entire portfolios
  • Automate repetitive technical support tasks such as issue triage, routing, and system synchronization using AI-agent-enabled tools
  • Build customer-facing Plaid dashboard flows that provide quick answers and prevent support tickets
  • Instrument systems, pull metrics, and evaluate real-world outcomes
  • Create documentation, lead demos, onboard internal teams, and support code in production
  • Own platform systems end-to-end from initial concept through production deployment

Requirements

What you’ll need
  • 4+ years of experience building and maintaining software in production
  • History of identifying manual or inefficient processes and taking initiative to fix them directly
  • Experience working close to technical products or customer-facing operations
  • Ability to write SQL, instrument features, and measure impact using data
  • Ability to frame problems, write clear plans, and explain complex technical solutions to non-technical partners and leadership
  • Comfort using AI coding tools as part of a standard workflow
  • Experience building systems that leverage AI agents

Benefits

Comp & perks
  • Equity
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)