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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in fraud and risk communications, with a strong ability to craft compelling narratives and manage media relations. Proven track record in project management and collaboration with product teams to deliver cohesive messaging across various platforms.
Highest-signal resume keywords
Fraud CommunicationsMedia RelationsProject ManagementTechnical WritingStorytelling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Writing SkillsFraud AnalysisRisk ManagementCybersecurity KnowledgeContent DevelopmentAnalyst RelationsPortfolio DevelopmentTrend AnalysisData StorytellingCustomer Storytelling
Soft Skills
Creative ThinkingCollaborationCoachingRelationship ManagementProactive Engagement
Industry Keywords
FintechFraudIdentityCybersecurityTech CommunicationsEditorial ExperienceBrand StorytellingAgency ExperienceIn-House ExperienceIndustry Events
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Own external messaging for Plaid’s fraud and risk products
- Lead fraud storytelling and thought leadership across owned social channels, earned media, speaking, and podcasts
- Develop integrated plans and cohesive messaging with product marketing and product teams
- Write blog posts, Q&As, LinkedIn content, and thought leadership pieces for company spokespeople
- Pitch and manage relationships with reporters and influencers covering fraud, identity, and financial security
- Repurpose product news across blog, social, and press outreach
- Lead proactive, creative storytelling
- Engage proactively with fraud and risk analysts at Gartner, Forrester, IDC, and other firms
- Conduct briefings and inquiries with subject matter experts and distill feedback for Plaid teams
- Manage submissions for industry reports and vendor evaluations
- Collaborate on sponsored reports, reprints, webinars, and related activities
- Manage the speaking calendar and secure opportunities at industry events
- Prepare and coach spokespeople
- Track and complete submissions for industry awards
- Report to the Product Communications Lead
Requirements
What you’ll need- 10+ years in tech, fintech, fraud, and/or cybersecurity communications
- Strong writing skills, including explaining complex or technical topics clearly to non-expert readers
- Hands-on media relations experience building reporter relationships and securing coverage directly
- Strong program and project management skills
- Experience with fraud, risk, identity, or cybersecurity topics
- Portfolio with examples of non-news storytelling, including trend pieces, data stories, and customer stories
- Analyst relations experience (nice to have)
- Background in journalism, editorial, or brand storytelling (nice to have)
- Experience across both agency and in-house roles (nice to have)
Benefits
Comp & perks- Equity
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Reasonable accommodations for candidates with disabilities