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Plaid

Senior TechOps Engineer

Plaid

. Lead others on the team, unblock colleagues, and provide guidance and mentorship .

Posted 9/23/2026full-timeUnited StatesSenior💰 $140,400 - $175,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing and improving SaaS platforms, including Okta and Google Workspace, while leveraging automation and configuration as code to enhance operational efficiency. Proven ability to lead teams, mentor colleagues, and manage complex projects with a security-minded approach.

Highest-signal resume keywords
SaaS Platform ManagementOkta ConfigurationConfiguration As CodeAutomation PracticesMobile Device Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
BashPythonTerraformIruIntuneWorkspace OneClaude CodeCodexGoogle WorkspaceSlack
Soft Skills
LeadershipMentorshipCollaborationProblem-Solving
Tools & Technologies
LinearJiraMFA EnforcementWorkflows Automation
Industry Keywords
Endpoint ConfigurationLifecycle PoliciesAccess ReviewsSaaS ProcurementInfrastructure As Code

Tech Stack

Tools & technologies
MacOSPythonTerraform

About the role

Key responsibilities & impact
  • Lead others on the team, unblock colleagues, and provide guidance and mentorship
  • Help build the team roadmap and advocate for future work with supporting plans
  • Own and improve Okta configuration, lifecycle policies, access reviews, MFA enforcement, and Workflows automation
  • Manage endpoint configuration via Iru/Kandji, preferably using policy-as-code and version-controlled configurations
  • Build and maintain automation to reduce repetitive support burden
  • Evaluate, deploy, and support AI tooling to improve team and company productivity
  • Manage SaaS procurement and renewals for owned systems
  • Actively own company-wide SaaS platforms including Google Workspace, Linear, Slack, and Okta
  • Support Engineering, Security, and GTM teams with planned cross-functional systems work
  • Participate in an on-call rotation for a few hours per week
  • Own domains, extend team capabilities on a longer-term roadmap, and deliver larger, more complex projects lasting a quarter or longer
  • Work three days per week in the office

Requirements

What you’ll need
  • 5+ years of experience supporting a large fleet of macOS devices
  • Experience with mobile device management for Apple devices, such as Iru, Intune, or Workspace One
  • Experience with configuration as code, such as Terraform
  • Advanced usage of Bash, Python, or other programming languages
  • Experience leveraging Claude Code, Codex, or other tools to improve solution quality and efficiency
  • Experience managing, defining, and leading the business with the proper use of critical central business systems
  • Experience with Google Workspace
  • Experience with Slack
  • Experience with Linear, Jira, or other ticketing platforms
  • Security-minded approach
  • Experience with infrastructure as code and automation-first practices

Benefits

Comp & perks
  • Equity and/or commission, dependent on the position offered
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Reasonable accommodations for candidates with disabilities in the recruiting process