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Plaid

Workplace Operations Manager

Plaid

. Oversee day-to-day operations in the San Francisco and Seattle offices and office-related projects .

Posted 11/4/2026full-timeUnited StatesMid-LevelSenior💰 $114,000 - $138,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in facility operations and employee experience management, with a strong focus on workplace safety, vendor management, and budget oversight. Proven ability to lead teams, prioritize tasks, and maintain a positive work environment.

Highest-signal resume keywords
Facility Operations ExperiencePeople Management ExperienceWorkplace Operations ExpertiseStrong Communication SkillsCustomer Service Skills

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Workplace OperationsBudget ManagementVendor ManagementRecord MaintenanceProject Management
Soft Skills
Strong CommunicationCustomer ServicePrioritizationTeam Leadership
Industry Keywords
Employee ExperienceHealth & SafetyJanitorial ServicesEmergency PreparednessAccess Control

About the role

Key responsibilities & impact
  • Oversee day-to-day operations in the San Francisco and Seattle offices and office-related projects
  • Ensure offices are clean, organized, and running smoothly for a positive employee experience
  • Lead office programming for Food & Beverage, Office Health & Safety, Janitorial, Adds, Moves & Changes, Guest Services, and Employee Experience
  • Manage three direct reports across San Francisco and Seattle
  • Manage workplace vendors and source and onboard new vendors as needed
  • Partner with Security, IT, Legal, and People teams on health, safety, emergency preparedness, and access control
  • Maintain records required by auditors and regulators
  • Lead and develop three Workplace Operations team members by setting clear goals and delivering consistent feedback
  • Manage the office budget and related contracts
  • Report on workplace costs and space utilization

Requirements

What you’ll need
  • 5–7 years of facility operations experience
  • 2–3 years of people management experience
  • High expertise in workplace operations and employee experience
  • Ability to work in a fast-changing environment
  • Ability to juggle multiple competing priorities and regularly weigh priorities
  • Strong communication skills
  • Strong customer service skills
  • Ability to work from the Plaid office associated with the role at least 3 days per week, with or without reasonable accommodation

Benefits

Comp & perks
  • Equity
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Reasonable accommodations during the recruiting process