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Part Time Fitness Ambassador
Planet Fitness. Greet members with enthusiasm and make everyone feel welcome .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong interpersonal and communication skills while providing exceptional customer service in a fitness environment. Capable of promoting fitness programs and assisting members with equipment use and workout routines.
Highest-signal resume keywords
Customer Service ExperienceFitness Training Certification (NCSF)Knowledge of Cardio and Strength EquipmentAbility to Lift and Move EquipmentInterpersonal Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic Workout RoutinesEquipment Use TechniquesFitness Program FacilitationSanitization ProceduresLight Maintenance Checks
Soft Skills
EnthusiasmReliabilityPunctualityIndependenceRelationship Building
Tools & Technologies
Planet Fitness App
Certifications & Qualifications
Fitness Training Certification (NCSF)
Industry Keywords
Member RetentionFitness ProgramsCustomer EngagementHealth and Safety StandardsFitness Environment
About the role
Key responsibilities & impact- Greet members with enthusiasm and make everyone feel welcome
- Be a visible, approachable presence on the fitness floor
- Assist with check-ins, questions, and member needs
- Promote programs, events, and club offerings
- Help maintain a clean, safe, and motivating environment
- Build relationships with members, know names, celebrate wins, and encourage progress
- Facilitate PE@PF fitness programs and assist members through the Planet Fitness App
- Provide orientation and guidance on basic workout routines and equipment use
- Demonstrate basic knowledge of cardio, strength, and functional training equipment
- Assist members with proper equipment use and safe techniques
- Support member retention by building rapport and encouraging positive workout experiences
- Promote club programs, personal training services, and special events
- Assist with member check-ins, club tours, info calls, account inquiries, and membership updates
- Clean and sanitize equipment, locker rooms, and high-touch areas
- Conduct light maintenance checks and report issues
- Maintain a safe, organized, and visually appealing club environment
Requirements
What you’ll need- High school diploma or equivalent required
- Must be 18 years of age or older
- Prior experience in customer service, hospitality, or fitness preferred
- Strong interpersonal and communication skills
- Demonstrated reliability, punctuality, and ability to work independently
- Passion for fitness and helping others; willingness to learn basic training techniques
- Must complete fitness training certification (NCSF) and manufacturer specific equipment training within 90 days of hire
- Must be able to perform and demonstrate a wide range of exercises, including strength, cardio, and flexibility movements
- Ability to stand and walk for extended periods, often 4–8 hours per shift
- Capability to lift, move, and safely adjust fitness equipment weighing up to 50 lbs
Benefits
Comp & perks- Growth Opportunities
- PTO for all employees
- Employee Assistance Program
- Free employee Black Card Membership
- Clear pathways into trainer, club management, leadership, or management roles
- A high-energy, supportive team
- Real experience in the fitness and wellness industry
- A fun, fast-paced environment