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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in SAP HR/HCM operational support, configuration, and troubleshooting, with a strong focus on modules such as Organization Management and Time Management. Proven ability to collaborate across technical and business teams while driving automation and continuous improvement initiatives.
Highest-signal resume keywords
SAP HR/HCM Functional ConsultingSAP Configuration and TroubleshootingData Migration Tools (LSMW, BDC)Stakeholder Engagement and CommunicationITSM Processes and ServiceNow
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SAP ECC6Organization ManagementPersonnel AdministrationTime ManagementTraining & Event ManagementOrganization PublisherADP-MyTimeRoot Cause AnalysisSAP OSS NotesSAP SuccessFactors Learning Management System
Soft Skills
Excellent CommunicationDocumentation SkillsKnowledge TransferCollaborationStakeholder Engagement
Tools & Technologies
ServiceNowSAP NotesSupport PackagesTesting MethodologiesRelease Management Practices
Industry Keywords
Operational SupportContinuous ImprovementComplex Enterprise EnvironmentsPayroll TimelinesAutomation
Tech Stack
Tools & technologiesITSMServiceNow
About the role
Key responsibilities & impact- Provide operational support across SAP HR/HCM
- Configure and support OM, PA, Time Management, Training & Event Management, Organization Publisher, and ADP-MyTime
- Troubleshoot complex HR/HCM issues
- Develop functional specifications and support enhancements
- Collaborate with ABAP, Basis, Finance, Security, and SuccessFactors teams
- Support upgrades, support packs, SAP Notes, testing, and deployments
- Support data migration, interfaces, and mass uploads
- Drive automation, optimization, and continuous improvement
Requirements
What you’ll need- Open to a Fixed Term role (6 months)
- 5+ years SAP ECC6 functional consulting experience
- Minimum of 3 years' SAP HR experience in support roles
- Extensive experience supporting SAP HCM modules including Organization Management, Personnel Administration, Time Management, Training & Event Management, Organization Publisher, and ADP-MyTime
- Experience with SAP configuration, troubleshooting, root cause analysis, and production support in complex enterprise environments
- Experience with SAP data migration tools including LSMW and BDC
- Knowledge of SAP OSS Notes, support packages, testing methodologies, and release management practices
- Knowledge of SAP SuccessFactors Learning Management System (LMS)
- Strong understanding of ITSM processes and experience using ServiceNow or similar tools
- Excellent stakeholder engagement, communication, documentation, and knowledge transfer skills
- Ability to work collaboratively across business and technical teams while managing competing priorities and critical payroll timelines
Benefits
Comp & perks- Structured development and clear career pathways
- Technical certification opportunities
- Leadership programs
- Access to extensive learning resources
- Professional development and continuous growth opportunities
- Collaboration with talented technologists, consultants, industry specialists and problem-solvers
- Inclusive workplace where people feel respected, included and able to contribute