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Concierge
Planned Companies. Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with a focus on creating personalized experiences for tenants and guests. Proficient in event planning, communication, and managing access control while maintaining a welcoming environment.
Highest-signal resume keywords
Customer Service ExperienceEvent PlanningExcellent CommunicationKnowledge of Local AttractionsTime Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic Computer SkillsMail TrackingAppointment SchedulingVendor CoordinationAccess Control Management
Soft Skills
PoliteFriendlySelf-AssuredMultitaskingWarm Welcoming Attitude
Industry Keywords
Tenant RelationsLocal EntertainmentDiningRetail ShoppingTourist Attractions
About the role
Key responsibilities & impact- Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
- Develop and maintain relationships with tenants to provide individualized and unique experiences
- Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues
- Plan and organize on-site events
- Provide directions, referrals, and assistance accessing local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services
- Document, secure, and track mail, deliveries, and vendor services at designated areas
- Answer telephones
- Monitor the lobby
- Maintain and control keys and access cards
Requirements
What you’ll need- 3+ years of customer service experience
- Desire and passion to provide a warm and welcoming hello to everyone
- Excellent written and verbal communication
- Basic computer skills
- Knowledge of local attractions and establishments
- Polite, friendly, self-assured and able to multitask with good time-management
- Ability to lift up to 50lbs when needed
Benefits
Comp & perks- Medical benefits
- Dental benefits
- Vision benefits
- Other ancillary benefits
- 401K with employer match