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Planned Companies

Concierge

Planned Companies

. Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building .

Posted 10/3/2026full-timeUnited StatesMid-LevelSenior💰 $19 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on creating personalized experiences for tenants and guests. Proficient in event planning, communication, and managing access control while maintaining a welcoming environment.

Highest-signal resume keywords
Customer Service ExperienceEvent PlanningExcellent CommunicationKnowledge of Local AttractionsTime Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Basic Computer SkillsMail TrackingAppointment SchedulingVendor CoordinationAccess Control Management
Soft Skills
PoliteFriendlySelf-AssuredMultitaskingWarm Welcoming Attitude
Industry Keywords
Tenant RelationsLocal EntertainmentDiningRetail ShoppingTourist Attractions

About the role

Key responsibilities & impact
  • Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
  • Develop and maintain relationships with tenants to provide individualized and unique experiences
  • Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues
  • Plan and organize on-site events
  • Provide directions, referrals, and assistance accessing local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services
  • Document, secure, and track mail, deliveries, and vendor services at designated areas
  • Answer telephones
  • Monitor the lobby
  • Maintain and control keys and access cards

Requirements

What you’ll need
  • 3+ years of customer service experience
  • Desire and passion to provide a warm and welcoming hello to everyone
  • Excellent written and verbal communication
  • Basic computer skills
  • Knowledge of local attractions and establishments
  • Polite, friendly, self-assured and able to multitask with good time-management
  • Ability to lift up to 50lbs when needed

Benefits

Comp & perks
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Other ancillary benefits
  • 401K with employer match