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Planned Companies

Concierge I

Planned Companies

. Greet, announce, and direct tenants, guests, and vendors entering the building .

Posted 10/30/2026full-timeUnited StatesMid-LevelSenior💰 $20 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on tenant relationship management and event planning. Proficient in multitasking and maintaining a welcoming environment while providing local knowledge and support.

Highest-signal resume keywords
Customer Service ExperienceExcellent Written CommunicationExcellent Verbal CommunicationKnowledge Of Local AttractionsTime Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Basic Computer SkillsEvent PlanningMail TrackingReservation SchedulingKey Control
Soft Skills
Polite DemeanorFriendly AttitudeSelf-AssurednessMultitasking Ability
Industry Keywords
Tenant RelationsLobby MonitoringVendor ServicesLocal EntertainmentAccess Card Management

About the role

Key responsibilities & impact
  • Greet, announce, and direct tenants, guests, and vendors entering the building
  • Develop and maintain tenant relationships
  • Schedule restaurant, business, hotel, and entertainment reservations and appointments
  • Plan and organize on-site events
  • Provide directions and referrals to local entertainment, dining, retail, sporting events, tourist attractions, and car services
  • Document, secure, and track mail, deliveries, and vendor services
  • Answer telephones
  • Monitor the lobby
  • Maintain and control keys and access cards

Requirements

What you’ll need
  • 3+ years of customer service experience
  • Excellent written and verbal communication
  • Basic computer skills
  • Knowledge of local attractions and establishments
  • Ability to multitask with good time-management
  • Ability to lift up to 50lbs when needed
  • Polite, friendly, self-assured demeanor
  • Availability for the specified Sunday/Monday and Friday/Saturday shifts
  • Full-time schedule of 32 hours per week

Benefits

Comp & perks
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Other ancillary benefits
  • 401K with employer match