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Licensed Practical Nurse
Planned Parenthood of the North Country New York, Inc.. Conduct centralized patient follow-up, including reviewing results, providing education, coordinating next steps, and responding to questions .
Posted 9/25/2026full-timeSaranac Lake • New York • United StatesMid-LevelSenior💰 $48,750 - $54,600 per yearWebsite
About the role
Key responsibilities & impact- Conduct centralized patient follow-up, including reviewing results, providing education, coordinating next steps, and responding to questions
- Communicate patient needs and follow-up requirements to providers and clinical leadership
- Accurately and promptly document follow-up interactions in medical records
- Retrieve, transfer, and manage medical records for follow-up care, referrals, audits, and quality management
- Schedule follow-up appointments and coordinate care
- Provide patient information by phone or electronic communication while maintaining confidentiality
- Facilitate patient refill requests
- Assist with ICA, abortion, colposcopy, LEEP, vasectomy, and other procedures on designated clinic days
- Support providers during exams and procedures, including preparation, assistance, and documentation
- Administer medications, including injections, and complete related documentation
- Perform laboratory functions including specimen collection, processing, and transport preparation
- Conduct macroscopic post-abortion tissue exams and manage specimen documentation, reporting, and follow-up
- Assist with support staff training and education days
- Support patient flow and clinic operations during in-clinic days
- Maintain infection control, safety, and quality control standards
- Collaborate with health center and affiliate staff
- Precept newly hired Medical Assistants or LPNs
- Attend required staff meetings and trainings
- Follow organizational policies regarding professionalism, confidentiality, safety, and patient privacy
Requirements
What you’ll need- Must maintain confidentiality under HIPAA standards
- High degree of professionalism; excellent customer service and interpersonal communication skills
- Cultural sensitivity and ability to work with diverse people groups
- Effective telephone and in-person patient service skills
- Flexibility to accommodate changing departmental needs
- Excellent verbal and written communication skills
- Ability to work under pressure with minimal supervision and handle varied tasks
- Willingness to work evenings and/or weekends
- Basic to intermediate computer knowledge and skills
- Ability to travel to other centers as needed
- Valid Driver’s License
- Licensed Practical Nurse in New York State
- Current certification in CPR/BLS
- Family planning/GYN experience preferred
- Ability to lift/carry 10 lbs. or less frequently and up to 50 lbs. occasionally
- Ability to bend/squat/kneel frequently, twist/turn constantly, climb stairs frequently, and type/keyboard constantly