LPN

. Conduct centralized patient follow-up, including reviewing results, providing education, coordinating next steps, and responding to questions .

Posted 9/25/2026full-timeMalone • New York • United StatesMid-LevelSenior💰 $48,750 - $54,600 per yearWebsite

Key responsibilities & impact

Conduct centralized patient follow-up, including reviewing results, providing education, coordinating next steps, and responding to questions
Communicate patient needs and follow-up requirements to providers and clinical leadership
Document follow-up interactions in medical records according to PPNCNY, PPFA, and DOH standards
Retrieve, transfer, and manage patient medical records for follow-up care, referrals, audits, and quality management
Schedule follow-up appointments and coordinate care
Provide patient information by phone or electronic communication while maintaining confidentiality
Facilitate patient refill requests
Assist with ICA, abortion, colposcopy, LEEP, vasectomy, and other procedures on designated clinic days
Support providers during exams and procedures, including preparation, assistance, and documentation
Administer medications, including injections, and complete related documentation
Perform laboratory functions, including specimen collection, processing, and preparation for transport
Conduct macroscopic examinations of post-abortion tissue and manage specimen documentation, reporting, and follow-up
Assist with support staff training and education days
Support patient flow and clinic operations
Maintain infection control, safety, and quality control standards
Collaborate with health center and affiliate staff to provide customer service
Precept newly hired Medical Assistants or LPNs
Attend required meetings and trainings and follow organizational policies

What you’ll need

Licensed Practical Nurse in New York State
Current certification in CPR/BLS
Family planning/GYN experience preferred
Ability to maintain confidentiality under HIPAA standards
Excellent customer service, interpersonal communication, verbal, and written communication skills
Cultural sensitivity and ability to work with diverse people groups
Ability to work by telephone and in person
Flexibility to accommodate changing departmental needs
Ability to work well under pressure with minimal supervision
Willingness to work evenings and/or weekends
Basic to intermediate computer knowledge and skills
Ability to travel to other centers as needed
Valid Driver’s License
Ability to assist in training new employees
Acceptance and understanding of PPNCNY’s Personnel Policies
Ability to lift/carry 10 lbs or less frequently and up to 50 lbs occasionally
Ability to bend/squat/kneel frequently, twist/turn constantly, climb stairs frequently, and type/keyboard constantly