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Inside Sales Representative
Plansee Group. Oversee accurate and timely entry of customer orders in the SAP ERP system, ensuring all specifications and requirements are captured correctly .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer orders and ensuring compliance with specifications and regulations, particularly in the aerospace and defense sectors. Proficient in utilizing SAP ERP and PLM systems to maintain accurate project records and facilitate communication across teams.
Highest-signal resume keywords
SAP ERP ManagementCustomer Order ProcessingContract Review and ComplianceStrong Communication SkillsDetail-Oriented
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Order ManagementContract ReviewSAP/S4PLM SystemsReading DrawingsExport Control ComplianceProject Record MaintenanceQuotation ProcessesInquiry ReviewsRisk Identification
Soft Skills
Organizational SkillsTime ManagementPositive AttitudeSelf-MotivatedMultitasking
Certifications & Qualifications
US Citizenship or Permanent Residency
Industry Keywords
AerospaceDefenseManufacturingMaterials IndustryITAR Compliance
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Oversee accurate and timely entry of customer orders in the SAP ERP system, ensuring all specifications and requirements are captured correctly
- Interface with Sales, R&D, Engineering, Estimating, Quality, Logistics, and Production teams to align on customer requirements, resolve issues, and ensure project success
- Conduct thorough contract reviews, ensure compliance with customer expectations, company capabilities, and export control requirements, and identify potential risks
- Act as the primary contact for customer orders, manage customer requests, and communicate changes through SAP and PLM systems
- Support sales managers with inquiry reviews and quotation processes
- Build and maintain relationships with aerospace and defense customers and address inquiries
- Maintain accurate project records in SAP ERP, PLM, and file systems
- Provide status reports to internal and external stakeholders
- Ensure documentation complies with industry standards and regulations, including export control requirements
Requirements
What you’ll need- 5+ years of customer service experience in a business environment - preferably manufacturing
- Strong verbal and written communication skills
- Excellent organizational and time management skills
- Ability to read drawings and understanding customer specifications
- Dependable, positive attitude, ability to work independently and in fast paced environment
- Attentive to detail, multitasker, energetic, and forward thinking
- Demonstrates an initiative for success and must be self-motivated
- Knowledge of SAP/S4 or similar operating system is a plus but will train
- Background in materials or metal industry is a plus but will train
- Willingness to travel occasionally (up to 10%) for customer visits, trade shows, and to Plansee global sites
- Due to ITAR requirements, applicants must be authorized to access export-controlled information without a license; US Citizen or Permanent resident
Benefits
Comp & perks- Medical - 90% paid for with 100% reimbursement on deductible
- Dental
- Vision
- Flexible spending accounts
- Company paid life and disability insurance
- 401 K w/ company match
- Time off Benefits
- Bonus plan