Marketing Intern – Client Experience

Plante Moran

. Support the administration and execution of firmwide client feedback and survey programs .

Posted 9/15/2026full-timeChicago • Illinois • United StatesEntry Level💰 $24 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong project management skills, effective communication abilities, and a solid understanding of client feedback processes. Proficient in utilizing CRM systems and MS Office to support data integrity and reporting needs.

Highest-signal resume keywords

Project ManagementClient Feedback AnalysisMS Office ProficiencyStrong Communication SkillsCRM Utilization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Feedback AnalysisProject ManagementContent MarketingSocial Media UnderstandingData OrganizationData Analysis

Soft Skills

CreativityTeam CollaborationWritten CommunicationOral CommunicationInstruction Following

Tools & Technologies

CRM SystemsMS Office

Industry Keywords

Client ExperienceClient OnboardingSurvey ProgramsStakeholder Collaboration

About the role

Key responsibilities & impact

Support the administration and execution of firmwide client feedback and survey programs
Partner with internal teams and external vendors to coordinate projects and ensure a smooth client feedback process
Assist with collecting, organizing, and analyzing client feedback data to identify trends and opportunities for improvement
Help prepare communications, resources, and instructions related to client experience initiatives
Support client onboarding and client experience improvement projects across the firm
Collaborate with partners, administrators, and other stakeholders to answer questions and support ongoing initiatives
Utilize CRM and other technology platforms to maintain data integrity and support reporting needs
Contribute to project management activities, including tracking timelines, deliverables, and key milestones

Requirements

What you’ll need

Completion of three years of study in pursuit of a Bachelor’s Degree in Marketing or related field
Minimum cumulative GPA of 3.0
Moderate degree of creativity and latitude
Strong written and oral communication skills
Ability to follow instruction and work as a team player
Experience with MS Office (Word, Power Point, Excel, Outlook)
Basic understanding of and interest in content marketing and social media
This is a non-exempt position and may require work hours that exceed the standard 40-hour work week
Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
Flexible Time Off
Predetermined holidays
401(k) plan
Flexible benefits plans
Business-related travel expense, lodging, and meal reimbursement
Pension plan for eligible administrative and paraprofessional staff
Discretionary bonus plan for eligible staff
Option for some contingent staff to elect health insurance
Limited paid sick time for some contingent staff
Flexibility and balance through the “Workplace for Your Day” model