Field Service Technician

Plasser American Corporation

. Install, commission, and troubleshoot ultrasonic testing and track geometry measurement systems at customer locations worldwide .

Posted 10/22/2026full-timeDanbury • Connecticut • United StatesMid-LevelSenior💰 $25 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in ultrasonic testing principles and track geometry systems, with strong hands-on troubleshooting skills in electronic and mechanical systems. Capable of providing customer support in demanding field environments while ensuring compliance with safety standards.

Highest-signal resume keywords

Ultrasonic Testing PrinciplesField Service ExperienceData Acquisition SystemsElectrical Schematics ReadingMechanical Abilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Ultrasonic TestingTrack Geometry SystemsTroubleshooting SkillsData AcquisitionElectrical SchematicsMechanical DrawingsSoftware DiagnosticsSignal ProcessingPLC FamiliarityNDT Experience

Soft Skills

Problem-Solving SkillsAnalytical SkillsCommunication SkillsCustomer Service SkillsAdaptability

Tools & Technologies

Rail Inspection EquipmentMobile Testing PlatformsIndustrial Control SystemsUltrasonic TransducersPhased Array Systems

Certifications & Qualifications

Valid Driver's LicensePassport

Industry Keywords

Field ServiceNon-Destructive TestingPreventive MaintenanceSystem CalibrationSafety Standards

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Install, commission, and troubleshoot ultrasonic testing and track geometry measurement systems at customer locations worldwide
Perform preventive maintenance, system calibration, and hardware and software upgrades
Diagnose and repair electrical, mechanical, and software issues in the field and at the New Milford facility
Support field testing operations, including data acquisition and system validation
Train customers and operators on proper system use and basic maintenance
Document service activities, findings, and recommendations in detailed reports
Coordinate with engineering and technical support teams to resolve complex issues
Ensure compliance with safety standards and company procedures
Assist with equipment assembly and testing at the New Milford, Connecticut facility
Provide customer support in demanding field environments

Requirements

What you’ll need

Associate’s or Bachelor’s degree in Engineering Technology, Electronics, Mechanical Engineering, or related field (or equivalent experience)
3+ years of experience in field service, preferably with NDT (Non-Destructive Testing) or rail inspection systems
Strong understanding of ultrasonic testing principles and/or track geometry systems
Ability to read electrical schematics, mechanical drawings, and technical manuals
Hands-on troubleshooting skills with electronic and mechanical systems
Proficiency with computers, software diagnostics, and data acquisition systems
Valid driver’s license and passport (or ability to obtain one)
Experience with rail inspection equipment or similar mobile testing platforms
Knowledge of ultrasonic transducers, phased array systems, or signal processing
Familiarity with PLCs, sensors, and industrial control systems
Previous international field service experience
Mechanical abilities
Strong problem-solving and analytical skills
Ability to work independently with minimal supervision
Excellent communication and customer service skills
Adaptability to changing environments and schedules
High attention to detail and commitment to quality
Travel up to 75% of the time, including extended domestic and international assignments
Must be comfortable working nights, weekends, and irregular hours as required
Work performed in rail yards, along active tracks, and in various outdoor conditions

Benefits

Comp & perks

Accrue 80 Hours of Paid Time Off during your first year of employment
10 Paid Holidays per year
401(k) match of $0.50 for every $1.00 you contribute up to 6% of your salary
You may receive a merit bonus after completion of the audit at the end of the fiscal year
Tuition Reimbursement
Free Short and Long Term Disability after 90 days of employment
Free Life Insurance – 2 times your annual salary
Company Events
Free employee medical and dental coverage – valued at $7,500.00
Per diem and travel allowances