Head of Business Operations

Platform Engineering

. Take over founder-led operations and build systems that support company growth .

Posted 10/6/2026full-timeRemote • Germany, Italy, Portugal, Spain, Ireland, NetherlandsLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational leadership by building systems that support growth, managing revenue operations, and driving adoption of solutions. Proficient in structured problem-solving, effective communication, and utilizing code and automation to enhance operational efficiency.

Highest-signal resume keywords

Operations ManagementRevenue OperationsAutomation DevelopmentStructured Problem-SolvingTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Code DevelopmentAPI IntegrationAutomationSystems EngineeringPrototyping

Soft Skills

Strong CommunicationCommercial JudgmentPrioritizationFeedback DeliveryAdaptability

Industry Keywords

Startup ExperienceClient-Facing ExperienceOperational ImprovementsBusiness ImpactWorkflow Documentation

About the role

Key responsibilities & impact

Take over founder-led operations and build systems that support company growth
Own and develop the operations function
Work closely with the co-founder during the handover and then run the function independently
Report to the Managing Director
Own the operations roadmap across Sales, Growth, Content, and Events
Understand team needs, prioritize by business impact, challenge requests, and make trade-offs explicit
Manage the existing revenue operations and systems engineering specialists
Recruit and develop additional content/design and growth operations capacity
Prototype, write code, connect systems, and build automations
Provide team direction while enabling ownership of delivery
Establish clear ownership, documentation, reliability, access, and maintenance standards for critical workflows
Drive adoption of solutions within business teams and measure improved delivery, useful information, and time saved
Establish priorities, take ownership of important systems, and deliver visible improvements
Reduce manual interventions and improve operational information so founders can step out of day-to-day operations

Requirements

What you’ll need

Structured problem-solving and strong communication
Ability to understand internal customer needs, question assumptions, and explain recommendations clearly
Experience using code, APIs, automation, or AI tools to solve real problems
Ability to explain what was built, why the approach was chosen, and the outcomes
Commercial judgment connecting operational improvements to revenue, delivery quality, cost, or capacity
Ability to make progress without a complete brief and follow through during difficult implementation
Ability to set priorities, give useful feedback, and hold a small team accountable
Ability to learn unfamiliar tools and business domains quickly
Experience managing processes in a startup would be valuable
Consulting or similar client-facing experience would be useful
No specific CRM certification or tool stack required

Benefits

Comp & perks

Opportunity to join the company’s leadership team
Direct work with leadership
Mandate to shape an important part of a growing business
Inherit and lead a real, growing team
Opportunity to move from solving individual problems to owning the operations function