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Social Media Manager – Agency Contract
Playground Games. Support the day-to-day management of social and community channels .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community management and social media engagement within the video games industry, leveraging insights and data to enhance player experiences and relationships. Proficient in managing influencer programs and community activations while maintaining strong organizational and communication skills.
Highest-signal resume keywords
Community ManagementSocial Media EngagementInfluencer Program ManagementSocial ListeningPlayer Relationship Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Community EngagementContent ManagementReportingData AnalysisGame Launch Support
Soft Skills
Excellent Written CommunicationOrganizational SkillsRelationship Building
Tools & Technologies
DiscordSteam
Industry Keywords
Video Games IndustryCommunity ActivationsUser-Generated ContentModerationPlayer Communities
About the role
Key responsibilities & impact- Support the day-to-day management of social and community channels
- Deliver proactive and reactive engagement
- Manage internal asset requests for content and community activity
- Help manage the influencer programme, including onboarding members, sharing assets and maintaining creator relationships and communications
- Support and engage player communities across social channels
- Work with external partners on moderation, community support and activations, including competitions, polls and user-generated content initiatives
- Use social listening and performance data for reporting and community insights
- Help with website updates and maintenance
- Partner with teams across the studio to deliver an outstanding player experience
Requirements
What you’ll need- Proven experience in community management, social media or digital communications within the video games industry
- Strong understanding of platforms such as Discord and Steam
- Excellent written communication and organisational skills
- Experience engaging communities, managing multiple activities and building positive relationships with players and creators
- Experience with social listening, reporting, influencer programmes and community activations
- Ability to use insights to support effective community engagement
- Genuine passion for video games
- Experience supporting the launch of a major game title, DLC or other significant content release is a plus
- Must be able to work a minimum of three days per week in the studio
- Visa sponsorship is unavailable for this role
Benefits
Comp & perks- Agency contract with employment through a trusted agency partner
- Hybrid working model
- Opportunity to work on the Fable franchise alongside a talented, collaborative team
- Reasonable accommodation available for applicants