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Playlab

Product Operations Manager

Playlab

. Manage product intake and readiness from initial request through discovery, planning, delivery, and launch .

Posted 10/6/2026full-timeRemote • United StatesSeniorLead💰 $120,000 - $160,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing product workflows, coordinating cross-functional teams, and driving product launch readiness. Proficient in research operations and candidate management, with a strong focus on communication and collaboration in remote environments.

Highest-signal resume keywords
Product ManagementCross-Functional CoordinationResearch Operations ManagementCandidate Pipeline ManagementStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product Development ProcessesData-Driven Decision MakingWorkflow ManagementDocumentation ManagementInterview PreparationCandidate TrackingDashboard CreationCompliance ManagementPost-Launch TrackingFinancial Sustainability Familiarity
Soft Skills
Building TrustComfort with AmbiguityProblem OwnershipRemote Communication
Industry Keywords
Product IntakeLaunch ReadinessGo/No-Go ReviewsParticipant RecruitmentOrganizational BuildingProgram DevelopmentUser-Facing TeamsField-Facing Teams

About the role

Key responsibilities & impact
  • Manage product intake and readiness from initial request through discovery, planning, delivery, and launch
  • Maintain product workflows, tools, documentation, and reporting
  • Coordinate launch readiness across Product, Design, Partnerships, and Support, including launch calendars, go/no-go reviews, communications, compliance, and post-launch tracking
  • Manage research operations, including participant recruitment, research intake, scheduling, documentation, and a searchable repository of findings
  • Coordinate hiring for Product roles from application review through interviews, debriefs, and offers
  • Keep candidates informed and ensure interviews are scheduled, prepared, and run consistently
  • Prepare interviewers with context, materials, and evaluation criteria
  • Organize debriefs and capture feedback for timely hiring decisions
  • Track candidates, identify delays, and keep the pipeline moving
  • Build and maintain dashboards for evidence-based product decisions
  • Drive consistent reporting for product health metrics including adoption, retention, and engagement

Requirements

What you’ll need
  • 7+ years experience building organizations, programs, or functions from scratch (not just optimizing existing ones)
  • Track record of operating across organizational boundaries and building trust quickly in new contexts
  • Ability to translate between technical/product teams and field-facing/user-facing teams
  • Comfort with ambiguity and willingness to own problems before they're well-defined
  • Familiarity with product development processes and the product/engineering interface
  • Familiarity with business processes and needs including financial sustainability
  • Strong communication skills, especially in remote-first environments