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Mental Health Patient Coordinator
PM Pediatric Care. Coordinate all appointments with providers for patients, referring physicians, and facilities across multiple states .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating patient appointments and managing insurance eligibility while providing exceptional customer service. Proficient in maintaining accurate patient information and effectively communicating financial responsibilities and insurance coverage.
Highest-signal resume keywords
Insurance Eligibility ExperienceBilingual SpanishAttention To DetailStrong Organizational SkillsCustomer Service Excellence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Appointment SchedulingInsurance ProtocolsBilling Inquiries HandlingPayment ProcessingPatient Information Management
Soft Skills
Team CollaborationMulti-taskingPrioritizationEffective CommunicationProblem Escalation
Tools & Technologies
Eligibility SystemsPractice Scheduling Tools
Industry Keywords
Patient CoordinationFinancial ResponsibilitiesInsurance CoverageQuality StandardsProductivity Standards
About the role
Key responsibilities & impact- Coordinate all appointments with providers for patients, referring physicians, and facilities across multiple states
- Communicate key information to patients and staff members, including insurance coverage, financial responsibilities, and appointment dates/times
- Provide warm, friendly, and excellent customer service through interactions with patients, referral sources, and staff members
- Schedule, reschedule, and cancel initial and subsequent appointments accurately using practice scheduling protocols and tools
- Provide accurate and courteous information regarding services to physicians and other callers
- Respond effectively and promptly to patient, provider, and team member requests
- Maintain and update patient information and working knowledge of insurance protocols
- Use eligibility systems, online websites, or phone calls to determine insurance benefits
- Provide patients and guarantors with information about benefits and financial obligations
- Handle billing inquiries, collect out-of-pocket payments, and process payments accurately
- Explain insurance coverage and financial responsibility clearly to patients
- Communicate insurance issues and work with billing teams to correct coverage issues
- Maintain insurance panels
- Obtain approval for schedule changes or cancellations as appropriate
- Meet goals and objectives assigned by management
- Escalate problems to management
- Complete other duties based on patient needs
- Adhere to quality and productivity standards
Requirements
What you’ll need- Experience with insurance eligibility
- Bilingual Spanish required
- Attention to detail a requirement
- Strong organizational skills
- Ability to multi-task and prioritize
- Ability to work well with others in a team-driven environment
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account PM Pediatric Care Website LinkedIn All Job Openings 501 - 1000 employees Founded 2005 🏥 Healthcare ⚕️ Healthcare Insurance 📚 Education Healthcare
- Healthcare Insurance
- Education PM Pediatric Care is a healthcare provider specializing in pediatric urgent care and comprehensive behavioral health services for children and young adults aged 5-26. The company offers convenient, top-quality, evidence-based medical care with services that include virtual visits, medication management, and psychiatric services. Additionally, PM Pediatric Care provides educational resources for parents and caregivers and works closely with schools to improve K-12 student outcomes with full-spectrum physical and mental health programs. They also have strategic partnerships with leading health systems and provide professional development for clinicians. Mental Health Patient Coordinator 🔥 22 minutes ago 🗽 New York – Remote 💵 $50k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Health Coordinator 👻 Ghost score 0% 🗣️🇪🇸 Spanish Required Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Coordinate all appointments with providers for patients, referring physicians, and facilities across multiple states
- Communicate key information to patients and staff members, including insurance coverage, financial responsibilities, and appointment dates/times
- Provide warm, friendly, and excellent customer service through interactions with patients, referral sources, and staff members
- Schedule, reschedule, and cancel initial and subsequent appointments accurately using practice scheduling protocols and tools
- Provide accurate and courteous information regarding services to physicians and other callers
- Respond effectively and promptly to patient, provider, and team member requests
- Maintain and update patient information and working knowledge of insurance protocols
- Use eligibility systems, online websites, or phone calls to determine insurance benefits
- Provide patients and guarantors with information about benefits and financial obligations
- Handle billing inquiries, collect out-of-pocket payments, and process payments accurately
- Explain insurance coverage and financial responsibility clearly to patients
- Communicate insurance issues and work with billing teams to correct coverage issues
- Maintain insurance panels
- Obtain approval for schedule changes or cancellations as appropriate
- Meet goals and objectives assigned by management
- Escalate problems to management
- Complete other duties based on patient needs
- Adhere to quality and productivity standards 🎯 Requirements
- Experience with insurance eligibility
- Bilingual Spanish required
- Attention to detail a requirement
- Strong organizational skills
- Ability to multi-task and prioritize
- Ability to work well with others in a team-driven environment Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Mental Health Parity Coordinator 🕒 September 3 PacificSource Health Plans 1001 - 5000 🏥 Healthcare 🛡️ Insurance ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Mental Health Parity Coordinator supporting PacificSource’s health-plan compliance with MHPAEA and state parity laws. Coordinating analyses, audits, corrective actions, and regulatory reporting. 🇺🇸 United States – Remote 💵 $56.8k - $96.5k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Health Coordinator Mental Health Parity Coordinator 🕒 September 3 PacificSource Health Plans 1001 - 5000 🏥 Healthcare 🛡️ Insurance ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Mental Health Parity Coordinator supporting PacificSource’s health plan compliance with MHPAEA and state parity laws. Coordinating analyses, audits, documentation, and corrective actions. 🇺🇸 United States – Remote 💵 $56.8k - $96.5k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Health Coordinator Mental Health Parity Coordinator 🕒 September 3 PACIFICSOURCE 1001 - 5000 Website LinkedIn All Job Openings Mental Health Parity Coordinator supporting PacificSource’s health insurance compliance with MHPAEA. Coordinating parity analyses, audits, documentation, and corrective actions across behavioral health operations. 🇺🇸 United States – Remote 💵 $56.8k - $96.5k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Health Coordinator Mental Health Parity Coordinator 🕒 September 3 PACIFICSOURCE 1001 - 5000 Website LinkedIn All Job Openings Mental Health Parity Coordinator supporting PacificSource’s health-plan compliance with MHPAEA and state parity laws. Coordinating NQTL analyses, audits, documentation, risk mitigation, and regulatory reporting. 🇺🇸 United States – Remote 💵 $56.8k - $96.5k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Health Coordinator Site Activation Lead – Deployment Coordinator, Federal Health 🕒 July 26 rockITdata 11 - 50 🤖 Artificial Intelligence 💼 Consulting Website LinkedIn All Job Openings Site Activation Lead coordinating enterprise healthcare technology implementations at rockITdata. Leading project planning and stakeholder collaboration for federal healthcare modernization initiatives. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior ✨ Health Coordinator 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs