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Practice Manager – Primary Care, Multi-Site
PMR Healthcare. Oversee day-to-day operations across multiple primary care clinic locations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in healthcare management, overseeing operations across multiple clinic locations while ensuring compliance with healthcare regulations and quality metrics. Proven ability to lead and develop clinical and administrative staff, manage patient care processes, and implement operational improvements.
Highest-signal resume keywords
Healthcare Management ExperienceClinical LeadershipStaffing and SchedulingHealthcare ComplianceEMR/EHR Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Healthcare ManagementClinical Workflow UnderstandingPatient Care ProcessesOperational StandardsPerformance ManagementQuality ImprovementAuditingTraining and CoachingMulti-Site ManagementProcess Improvement
Soft Skills
LeadershipCommunicationProblem-SolvingOrganizational SkillsTeam Development
Certifications & Qualifications
Certified Medical Assistant (CMA)Licensed Practical Nurse (LPN)Registered Nurse (RN)
Industry Keywords
Primary CareUrgent CareOccupational MedicineHealthcare RegulationsPatient SatisfactionStaff DevelopmentOnboardingClinic AuditsOperational SupportHealthcare Administration
About the role
Key responsibilities & impact- Oversee day-to-day operations across multiple primary care clinic locations
- Ensure consistent workflows, staffing, patient flow, and operational standards across assigned clinics
- Lead, supervise, train, coach, and develop clinical and administrative staff
- Monitor staffing needs, scheduling, productivity, performance, and overall clinic efficiency
- Provide hands-on support during staffing shortages, call-outs, onboarding, increased patient volume, and other operational needs
- Support recruiting, interviewing, onboarding, employee development, performance management, and corrective action processes
- Partner with providers and clinic teams to ensure appropriate resources, communication, and operational support
- Monitor clinic performance, patient satisfaction, quality metrics, audits, and other key performance indicators
- Conduct routine clinic audits and ensure compliance with PMR policies, HIPAA, and applicable healthcare regulations
- Identify operational gaps and implement corrective action and process-improvement plans
- Support new clinic openings, transitions, service expansions, and other organizational initiatives
- Maintain effective communication with providers, employees, clients, vendors, and organizational leadership
- Travel between assigned locations and provide onsite support based on business needs
Requirements
What you’ll need- Minimum 4 years of healthcare management or clinical leadership experience
- Prior professional experience as a Medical Assistant (MA), Certified Medical Assistant (CMA), LPN, RN, or comparable direct patient-care healthcare role is required
- Demonstrated experience managing or supervising clinical healthcare staff
- Experience overseeing day-to-day operations within a primary care clinic, medical practice, urgent care, occupational medicine, or similar healthcare setting
- Strong understanding of clinical workflows, patient care processes, and medical office operations
- Experience with staffing, scheduling, employee performance, coaching, training, and team development
- Demonstrated ability to work hands-on in a clinical environment and step in to support operations when needed
- Strong problem-solving, communication, leadership, and organizational skills
- Ability to manage multiple locations, competing priorities, and changing business needs independently
- Ability and willingness to travel extensively between assigned locations
- Experience in primary care, occupational medicine, or urgent care (preferred)
- Previous multi-site healthcare management experience (preferred)
- Experience supporting new clinic openings, acquisitions, transitions, or service expansions (preferred)
- Experience with healthcare compliance, auditing, quality improvement, or regulatory requirements (preferred)
- Experience with EMR/EHR systems (preferred)
- Bachelor’s degree in healthcare administration, business, nursing, or a related field (preferred)
Benefits
Comp & perks- Hybrid work arrangement beginning with a minimum of one remote workday per week
- Additional remote flexibility may be considered based on performance, reliability, business needs, and ability to independently manage assigned locations