Avaya Solution Architect

PMWorks

. Partner with Account Executives to lead presales conversations on Avaya solutions .

Posted 10/27/2026full-timeUnited StatesSeniorLead💰 $90,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in solution selling and consultative sales, with a strong understanding of the Avaya portfolio and partner programs. Capable of effectively communicating complex technical concepts to non-technical clients while managing client relationships and delivering tailored solutions.

Highest-signal resume keywords

Solution SellingConsultative SalesAvaya Portfolio KnowledgeCRM Management (Dynamics 365)Technical Presentation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Technical Requirements AnalysisProposal DevelopmentStatement of Work (SOW) CreationForecasting OpportunitiesTraining Development

Soft Skills

Effective CommunicationRelationship ManagementProactive EngagementComplex Idea Simplification

Tools & Technologies

Dynamics 365PLDSGenesysZoom CXWebex Contact Center

Industry Keywords

Technology SalesPresales EngineeringClient EngagementCCaaSUser Groups

About the role

Key responsibilities & impact

Partner with Account Executives to lead presales conversations on Avaya solutions
Consult with clients to understand business objectives, use cases, and technical requirements
Develop an approved training plan to maintain knowledge of the latest technology and how it benefits the customer
Maintain strong relationships with clients, technology partners, and vendors
Communicate proactively and effectively with customers
Provide training, webinars, whitepapers as necessary to establish Cerium as the technology leader in the given area
Design tailored solutions, proposals, presentations, and Statements of Work (SOWs) for seamless delivery handoff
Manage activities in the CRM (Dynamics 365): update opportunities, track deal stages, and record key client interactions
Periodically forecast opportunities to keep sales, implementation and services leadership aware of opportunities in their technical area(s) of expertise
Support customer facing events, user groups, and conferences as needed

Requirements

What you’ll need

7+ years related experience
Skilled at explaining complex technical ideas to non-technical clients
Experience with solution selling and consultative sales across various industries
Background in technology sales or presales engineering
Strong knowledge of the Avaya portfolio and partner programs
Excellent communicator and presenter, able to clarify complex topics in a clear and concise way
Ability to travel up to 30%
Working knowledge of Avaya design process and tools, e.g.: PLDS, registration, records administration (preferred)
Experience with Genesys, Zoom CX, Webex Contact Center or other CCaaS offerings (preferred)

Benefits

Comp & perks

Medical, dental and vision Insurance
Basic term life and AD&D insurance (fully paid for by the company)
Paid time off annually: 15 days of PTO and 9 paid holidays
401(k) Plan and Employer Matching Contribution of 4%
Wellness program that includes up to $500 in cash awards
Employee Assistance Program