Principal Product Manager, Revenue Cycle Management

PointClickCare

. Own the RCM problem space, product strategy, multi-year roadmap, and measurable outcomes for financial record, census, payer management, and transaction foundations .

Posted 11/5/2026full-timeRemote • United StatesLead💰 $155,900 - $194,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management with a focus on revenue cycle management, leveraging customer insights to shape product strategy and drive measurable outcomes. Proficient in using AI tools for enhancing workflows and ensuring data privacy in a healthcare environment.

Highest-signal resume keywords

Product Management ExperienceRevenue Cycle Management KnowledgeCustomer Insight AnalysisAI Tool UtilizationAgile Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product StrategyRoadmap DevelopmentWorkflow AnalysisData IntegrationFinancial Record ManagementCensus ManagementPayer ManagementSuccess Metrics DefinitionPrioritization DecisionsExperimentation

Soft Skills

Excellent Communication SkillsAbility to Navigate AmbiguityCross-Functional Team LeadershipSimplifying Complex TopicsSound Judgment

Tools & Technologies

AI ToolsAgile MethodologiesDesign ThinkingCustomer Success PlatformsData Privacy Compliance Tools

Industry Keywords

Health TechRevenue Cycle WorkflowsFinancial IntelligenceHealthcare EnvironmentCustomer Adoption

About the role

Key responsibilities & impact

Own the RCM problem space, product strategy, multi-year roadmap, and measurable outcomes for financial record, census, payer management, and transaction foundations
Lead the ground-up rebuild of foundational capabilities
Translate deep customer insight into solutions and guide complex products from discovery through delivery
Build investment cases, quantify expected return, define success metrics, and make prioritization trade-offs explicit
Adjust plans based on customer insight and performance data
Conduct qualitative and quantitative discovery and analyze revenue cycle workflows
Identify upstream opportunities across census, payer changes, referrals, and prior authorizations
Partner with Engineering, User Experience, Technical Writers, and product teams using agile practices and Design Thinking
Define connected data foundations for financial intelligence and workflow automation
Use AI tools responsibly for research, documentation, analysis, and prototyping in a healthcare environment
Drive adoption and go-to-market success with Marketing, Sales, Customer Success, Support, and other partners
Support positioning, launch readiness, training, packaging and pricing input, and adoption tracking
Inspire, energize, and align cross-functional teams around product vision and customer outcomes

Requirements

What you’ll need

10+ years of product management or product ownership experience
Track record of shipping software that customers adopt and value
Bachelor’s degree or higher in business, computer science, or a healthcare-related field, or equivalent experience
Health tech experience, ideally involving financial or revenue cycle workflows; prior RCM experience is not required
Experience owning or significantly shaping a foundational capability, data domain, or shared system used by multiple products or teams, combined with customer-facing product experience
Strong discovery skills across interviews, workflow analysis, usage data, and experimentation
Evidence that direct customer insight has shaped roadmap decisions
Experience owning a roadmap and defending prioritization decisions, including decisions about what not to build
Ability to work with engineers on data, integration, and migration trade-offs and explain customer impact of technical decisions
Hands-on experience using AI tools to improve work quality, speed, or outcomes
Sound judgment regarding accuracy, data privacy, and compliance
Ability to navigate ambiguity in a complex, fast-paced environment
Excellent written and verbal communication skills
Ability to simplify complex topics for customers, engineers, and executives

Benefits

Comp & perks

Bonus
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition
In-office events, including onboarding, team events, and semi-annual and annual team meetings