Project Manager – Enterprise

PointClickCare

. Act as the primary client liaison throughout customer-facing EHR implementation projects .

Posted 11/3/2026full-timeRemote • United StatesMid-LevelSenior💰 $90,000 - $102,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex software implementations, particularly in healthcare technology, while effectively leading cross-functional teams and ensuring successful project delivery. Strong analytical and problem-solving abilities are essential for adapting to evolving technologies and improving customer outcomes.

Highest-signal resume keywords

Project ManagementLeadershipHealthcare Technology ExperienceAnalytical SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software Implementation ManagementProject Scope DefinitionBudget ManagementRisk ManagementSystems Design Understanding

Soft Skills

Relationship-BuildingProblem-SolvingSelf-ManagementAdaptability

Tools & Technologies

PointClickCareEHREMRPharmacy Solutions

Certifications & Qualifications

PMPPRINCE2

Industry Keywords

Customer EngagementImplementation ActivitiesContinuous ImprovementProfessional Services

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Act as the primary client liaison throughout customer-facing EHR implementation projects
Lead multiple enterprise customer implementations simultaneously
Partner with customer stakeholders and cross-functional teams to deliver complex implementations across multiple locations and markets
Understand customer business and technical needs
Lead project kick-off meetings
Define project scope and develop project plans, including goals, outcomes, deliverables, timelines, and resources
Manage project budgets, resources, communications, schedules, and deliverables
Coordinate implementation activities across customer stakeholders, locations, and internal teams
Provide leadership and support to the implementation team and review deliverables
Monitor and report project progress, challenges, and recommended solutions
Identify and manage project risks, issues, and dependencies; escalate concerns as appropriate
Ensure successful implementation and adoption of PointClickCare solutions and transition to ongoing support
Report on deployments, schedules, budgets, and revenue using internal processes and tools
Manage competing priorities across multiple customer engagements
Share project management knowledge, best practices, and lessons learned
Contribute to Professional Services goals and continuous improvement initiatives

Requirements

What you’ll need

Experience managing complex software implementations, ideally supporting enterprise or multi-site customers
Strong leadership, relationship-building and communication skills
Strong analytical and problem-solving skills
Ability to self-manage, prioritize competing demands and deliver quality outcomes
Ability to adapt to evolving technologies and ways of working
Ability to leverage AI and emerging tools to innovate, solve problems and improve project and customer outcomes
Previous healthcare technology experience, including EHR, EMR, Pharmacy solutions, and/or PointClickCare experience is an asset but not required
Solid understanding of systems design is an asset
PMP or PRINCE2 designation is an asset

Benefits

Comp & perks

Benefits starting from Day 1
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition
Bonus
In-office events including onboarding, team events, and semi-annual and annual team meetings