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PointClickCare

Senior Customer Success Manager

PointClickCare

. Report to the Director, Customer Success .

Posted 10/9/2026full-timeRemote • United StatesSenior💰 $118,000 - $132,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client partnerships and driving C-level engagements while optimizing the use of PointClickCare’s solutions. Committed to collaborating with teams to impact the post-acute care market.

Highest-signal resume keywords
Client Partnership ManagementC-Level EngagementBusiness Consulting BackgroundPost-Acute Care Market KnowledgeTravel Flexibility

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Passion for the Future of WorkTeam Collaboration
Tools & Technologies
PointClickCare Solutions
Industry Keywords
Customer SuccessEnterprise KnowledgeAcute CareLong-Term Care

About the role

Key responsibilities & impact
  • Report to the Director, Customer Success
  • Manage client partnerships
  • Provide world-class customer success partnerships
  • Ensure clients optimize the use and value of PointClickCare’s solutions
  • Drive C-level client engagements
  • Travel to various client locations as required

Requirements

What you’ll need
  • Business consulting background
  • Enterprise knowledge enabling engagement at the C-level
  • Passion for the future of work
  • Commitment to working with teammates to impact acute and long-term post-acute care markets
  • Ability to travel to various client locations as required

Benefits

Comp & perks
  • Remote work arrangement
  • Travel to various client locations as required