Technical Program Manager

PointClickCare

. Partner with Product and Engineering Leads to translate strategy and OKRs into coordinated execution plans .

Posted 11/3/2026full-timeRemote • United StatesMid-LevelSenior💰 $153,900 - $171,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading complex software programs and multi-team initiatives, with a strong focus on translating strategy into execution plans and utilizing AI-driven analytics for decision-making. Proven ability to align stakeholders, manage dependencies, and improve delivery flow through data-driven practices.

Highest-signal resume keywords

5+ Years Leading Complex Software ProgramsExperience Driving Multi-Team InitiativesProficient With Program Execution ToolsTechnical Fluency In Modern Software SystemsUnderstanding Of Applied AI Concepts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ExecutionDelivery ToolingMetrics AnalysisSystems-Level ThinkingRisk ManagementDependency ManagementAI-Driven AnalyticsSaaS Program DeliveryIntegration PatternsArchitecture Understanding

Soft Skills

Influencing Without AuthorityConflict ManagementBuilding ConsensusExcellent Communication SkillsCoaching Teams

Tools & Technologies

JiraConfluenceAha!AI Tools

Certifications & Qualifications

Bachelor’s Degree In Computer ScienceBachelor’s Degree In Engineering

Industry Keywords

Product ManagementEngineering LeadershipCross-Team InitiativesDelivery FlowOKRsData-Driven PracticesEthical AI Practices

About the role

Key responsibilities & impact

Partner with Product and Engineering Leads to translate strategy and OKRs into coordinated execution plans
Lead cross-team initiatives spanning product, infrastructure, and platform capabilities
Ensure alignment, dependency visibility, and sustainable flow across multi-team efforts
Connect business intent to execution signals and use delivery and outcome metrics to inform decisions
Use AI-driven analytics to surface risks, detect bottlenecks, and generate proactive recommendations
Coach teams on healthy operating rhythms and data-driven practices
Facilitate alignment among senior product, design, and engineering leaders
Make trade-offs visible, decisions explicit, and accountability shared
Evolve shared tools, processes, and frameworks to improve execution at scale
Connect portfolio-wide outcomes and accelerate delivery flow

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience
5+ years of experience leading complex software programs in TPM/EPM or similar roles
3+ years driving multi-team initiatives across product and platform or infrastructure
Experience translating strategy and OKRs into execution plans, managing dependencies, risks, and delivery health signals
Proficient with program execution and delivery tooling (Jira, Confluence, Aha! or equivalents)
Technical fluency in modern software systems, including APIs, architectures, and integration patterns
Experience using metrics to improve predictability, flow, and outcomes
Comfort using AI tools to support analysis and decision-making
Proven track record delivering complex SaaS or large-system programs spanning multiple teams and domains
Systems-level thinking and ability to reason about cross-cutting dependencies
Ability to influence without authority, align stakeholders, manage conflict, and build consensus
Data-driven mindset and ability to define and use meaningful metrics
Bias toward action and ownership
Understanding of applied AI concepts
Awareness of responsible and ethical AI practices in engineering environments
Excellent communication skills for technical teams, product partners, and senior leadership
Passion for using technology, including AI, to improve how teams work, decide, and deliver

Benefits

Comp & perks

Bonus
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition
In-office events, including onboarding, team events, and semi-annual and annual team meetings