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Senior Field Performance Engineer
Polaris Inc.. Identify, prioritize, and lead resolution of emerging product quality and safety issues .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in root cause analysis, structured problem-solving, and corrective action leadership while effectively collaborating with cross-functional teams to enhance product quality and safety. Proficient in analyzing field performance data and implementing continuous improvement processes to drive corrective and preventive actions.
Highest-signal resume keywords
Root Cause AnalysisStructured Problem-SolvingCross-Functional LeadershipData AnalysisCAPA
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Engineering DegreeWarranty AnalysisFMEAGD&TProduct ValidationStatistical AnalysisData AcquisitionCADDimensional Stack-UpsInstrumentation
Soft Skills
Effective CommunicationStakeholder InfluenceMulti-Priority Management
Tools & Technologies
Power BIEngineering Tracking ToolsProblem-Solving Tools
Industry Keywords
Off-Road VehicleOEM Product DesignConsumer Use CasesComponent ManufacturingContinuous Improvement
About the role
Key responsibilities & impact- Identify, prioritize, and lead resolution of emerging product quality and safety issues
- Analyze warranty, service, customer experience, NPS, and other field performance data
- Define issue scope, customer impact, priority, and expected customer or business impact
- Lead or support structured problem-solving to determine root causes
- Develop, validate, and implement effective countermeasures
- Drive corrective and preventive actions and transition long-term actions to functional owners
- Collaborate with engineering, manufacturing, service, quality, and program teams
- Own quality of an off-road vehicle platform, including warranty, dealer experience, and customer experience
- Report platform status against enterprise goals to management monthly
- Lead customer and field quality meetings
- Lead warranty projects through implementation as running changes or future planned changes
- Influence stakeholders without direct authority and ensure accountability, escalation, and alignment
- Develop and maintain early warning methods, monitoring tools, and performance metrics
- Document root cause, corrective action, and lessons learned in requirements, design standards, FMEAs, validation plans, and engineering tools
- Develop or improve issue-management, technical-documentation, and continuous-improvement processes and standards
- Benchmark competitive designs and support product safety, quality, testing, and continuous-improvement initiatives
Requirements
What you’ll need- Bachelor's degree in Engineering or a related field
- 5+ years of relevant engineering experience
- Hands-on root cause analysis, structured problem-solving, and corrective-action leadership
- Ability to analyze field or quality data
- Ability to lead cross-functional technical efforts
- Ability to manage multiple priorities
- Effective communication with technical and non-technical stakeholders
- Ability to work hands-on with vehicles and equipment
- Ability to operate or ride applicable products when required
- Experience with vehicle systems, off-road products, consumer use cases, OEM product design and development, and component manufacturing processes preferred
- Experience with CAPA, FMEA, system specifications, design reviews, GD&T, dimensional stack-ups, product validation, instrumentation, testing, fabrication, CAD, or production drawing release preferred
- Experience with Power BI, statistical or predictive analysis, data acquisition, and engineering or problem-solving tracking tools preferred
- Willingness to travel up to 10%, including domestic and occasional international trips
- This position is not eligible for visa sponsorship
- Former employees must be eligible for rehire; current employees must be in good standing
Benefits
Comp & perks- Market-leading profit-sharing plan
- Employee Stock Ownership Plan contributions
- Discounted employee stock purchase plan
- 401(k) matching contribution
- Financial wellness education and consultation
- Health insurance
- Dental insurance
- Vision insurance
- Wellness programs
- Paid time off
- Gym and personal training reimbursement
- Life insurance
- Disability offerings
- Polaris Foundation support
- Polaris Gives paid volunteer time off