Senior User Researcher

Polarsteps

. Act as a strategic navigator for product teams, helping interpret insights and guide company direction .

Posted 11/9/2026full-timeAmsterdam • NetherlandsSenior💰 €80,000 - €94,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in qualitative and mixed-methods research, with a strong ability to translate insights into actionable strategies for product development. Proficient in participant recruitment, data analysis, and effective communication within B2C technology environments.

Highest-signal resume keywords

UX ResearchQualitative ResearchMixed-Methods ResearchData AnalysisB2C Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Research MethodologiesParticipant RecruitmentData Analysis SkillsSurveysSQL

Soft Skills

Great Communication SkillsCuriosityConfidence to Challenge Assumptions

Tools & Technologies

Research ToolingPanel Management

Industry Keywords

B2C TechnologyScale-Up ExperienceTravel Experiences

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Act as a strategic navigator for product teams, helping interpret insights and guide company direction
Champion a culture of learning and listening throughout assigned product areas
Embed with and own relationships with 2–3 product pillars
Become the insights go-to person for product teams and embed research into their roadmaps
Plan and execute all phases of qualitative and mixed-methods research projects
Select appropriate research methodologies
Recruit participants, schedule research, manage tooling, analyze findings, and share results
Support product colleagues with smaller research activities, unmoderated tests, and actionable surveys
Turn research activities into appealing, actionable, self-explanatory insights
Share thinking, activities, and learnings throughout the research process
Contribute to research infrastructure, panel management, tooling, and team-wide initiatives

Requirements

What you’ll need

Already live in The Netherlands
Experience as a UX or Product Researcher, ideally at a B2C technology company
Scale-up or smaller-company experience is a strong plus
Great communication skills in English
Confidence to challenge assumptions and advocate for research findings
Leaning toward qualitative research; mixed-methods experience is beneficial and quantitative research is a bonus
Portfolio of finished research including evaluative and discovery/generative work
Curiosity and interest in how people use technology to plan and improve travel experiences
Understanding of applying research in a business setting and scaling scope to meet deadlines
Fluency in Dutch, French, or German is nice to have
Experience working in a B2C context is nice to have
Comfortable with a lean toolset and no dedicated ResearchOps support is nice to have
Quantitative data analysis skills, including surveys; SQL is a bonus

Benefits

Comp & perks

A yearly free flight or train ride to a random location
A shiny MacBook
Hybrid working, splitting time between the office and home
Extensive home office set-up, including noise-canceling headphones and a standing desk
30 days of vacation
Two paid Culture Days
Option to work from another country for up to 8 weeks a year
Personal development budget
Pension plan
Delicious daily team lunches
Monthly parties and team trips
Travel costs reimbursed
Free Polarsteps Travel Books